Support Engineer

Support Engineer – M365, O365, Windows, Network, Field, 2nd Line, Printers, Azure, Active Directory, SAN, SQL, Hybrid (Milton Keynes area)

Job Overview

This is a fantastic Support Engineer opportunity to join a leading tech company. The role is Hybrid: 3 days a week in various offices around the Milton Keynes area, the remaining 2 days working from home. A driving licence and personal vehicle are essential; the company provides a car allowance.

Responsibilities

As a Support Engineer you will work in Windows and MS365 environments, providing in‑depth support for Windows 11/10/7, Microsoft Office 365, Active Directory, laptops, mobile devices, Azure integration, printers, networking, tablets, backup and recovery. You will handle tickets covering firewalls, security, migrations, SCCM and SQL Server, engaging with third‑party and internal stakeholders via in‑person and remote support. Managing a high volume of tickets and maintaining excellent communication skills are essential.

Essential Skills

• 2nd Line support experience in M365/Windows environment
• Commuter to Milton Keynes area
• Valid driving licence and own vehicle
• Extensive knowledge of Windows 7, 10 and 11
• Office 365 expertise
• Backup & recovery
• Active Directory
• Azure
• Imaging
• Server and Desktop support
• Networking
• Excellent client‑facing skills

Desirable Skills

• Microsoft certifications
• SCCM
• Migrations

Benefits

Competitive package including company car allowance, phone, bonus and career progression opportunities.

Please ensure your location is clear on your CV/application. Applications without location may be rejected.

PLEASE DO NOT CALL THE SWITCHBOARD TO DISCUSS APPLICATIONS.