Client Success Manager

Client Success Manager – French Speaking, SaaS, B2B, Retention, Contract Negotiation, Sales, Account Management, Manufacturing, Technology (Hybrid 2d/w Colchester)

This is an exceptional permanent French speaking Client Success Manager opportunity with a leading tech company. The role is Hybrid with 2 days a week in the Colchester area, the other 3 days working from home. The role also requires travel (paid) to France around 6-8 times a year.

Key Responsibilities

• Fluent French & English – both written and spoken.
• Previous B2B account management experience, including retention and growing existing business through sales.
• Engage with customers and third parties to maintain relationships and retain accounts.
• Negotiate renewals and occasional new sales.
• Use Office 365, CRM and ERP tools to track account progress.
• Develop accounts with proven track record.

Qualifications

• Fluent French & English.
• Solid experience in SaaS, Tech and Digital offerings.
• Experience in manufacturing, construction or similar tech industries desirable.
• Commutable to Colchester and able to travel to France 6–8 times a year.
• Strong Office 365, CRM and ERP skills.

Key Skills

• B2B
• SaaS, Tech, Digital offering experience
• Fluent French & English, both written and spoken
• Solid Account Management Including growth and retention
• Commutable to Colchester
• Able to travel to France 6-8 times a year

Desirable Skills

• Additional languages
• Manufacturing
• Construction

Benefits

Bonuses: team members in similar roles earn around £6-12k p/a on top of basic. Great package, bonus, benefits and career progression on offer.

Additional Information

PLEASE READ BEFORE APPLYING – Please ensure your location is clear on your CV/application. As the role requires 2 days a week in the Colchester area (sometimes at short notice) location is a factor, applications without location may be rejected.

PLEASE DO NOT CALL THE SWITCHBOARD TO DISCUSS APPLICATIONS – Due to high volume we cannot discuss individual applications. One of our Consultants will contact you if your application is suitable.