At a Glance
- Tasks: Provide top-notch support in M365, Windows, and networking environments.
- Company: Join a leading tech company with exciting projects and a collaborative culture.
- Benefits: Enjoy a competitive salary, car allowance, and remote work flexibility.
- Other info: Great career progression opportunities and a vibrant team atmosphere.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in 2nd Line support and knowledge of Windows and Office 365 is essential.
The predicted salary is between 35000 - 45000 € per year.
This is a fantastic opportunity to join a leading tech company. The role is Hybrid, so 3 days a week in various offices around the Manchester (and occasionally Liverpool) area, with the other 2 working from home. Due to the nature of some locations, a driving license and car are essential. The role comes with a car allowance, but you will need your own vehicle from the start.
As a Support Engineer, you will be working in Windows and MS365 environments with in-depth knowledge of Windows 11, 10, and 7 (and older), as well as Microsoft Office 365 being essential. Active Directory and experience with laptops and mobile devices are essential, as is some exposure to Azure. Windows Server and imaging skills are also essential. Issues/tickets you will cover can include printers, networking, tablets, backup, and recovery.
Experience with firewalls, security, migrations, SCCM, or SQL Server are all desirable but not essential. You will be responsible for engaging with 3rd party and internal stakeholders, so experience providing support both in person and remotely, along with excellent communication skills, are essential. Solid experience working through a high volume of tickets/support requests is also essential.
Essential skills:
- Proven commercial track record providing 2nd Line support in M365 Windows environment
- Commutable to the Manchester area (and occasionally further afield)
- Driving license and car
- Extensive Windows (7 & 10, 11, XP, 2k, NT) knowledge
- Office 365
- Backup & recovery
- Active Directory
- Imaging
- Server
- Desktop
- Networking
Desirable skills:
- Microsoft certifications
- SCCM
- Migrations
This is an exceptional opportunity to work with a leading company, exciting projects, career progression, and a great package on offer (including company car allowance, phone, bonus).
Please ensure your location is clear on your CV/application, as the role requires 3 days per week on site in the Manchester area (which day can vary at short notice) - location is a factor. Applications without location may be rejected.
Support Engineer - M365, O365, Windows, Networking, Server, Field - Hybrid (3d/w Manchester) - [...] employer: NST - Nova Source Technologies
Join a leading tech company as a Support Engineer and enjoy a hybrid work model that offers flexibility with three days in the vibrant Manchester area and two days working from home. Our supportive work culture prioritises employee growth, providing opportunities for career advancement and professional development, alongside a competitive benefits package that includes a car allowance and bonuses. With exciting projects and a collaborative environment, this role is perfect for those seeking meaningful and rewarding employment in the tech industry.
Contact Detail:
NST - Nova Source Technologies Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Engineer - M365, O365, Windows, Networking, Server, Field - Hybrid (3d/w Manchester) - [...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common support scenarios. Think about how you'd troubleshoot issues with Windows, Office 365, or networking problems. We want you to shine when it comes to demonstrating your skills!
✨Tip Number 3
Show off your communication skills! Whether it's in person or remote, being able to explain technical issues clearly is key. Practice explaining complex concepts in simple terms to make sure you're ready for any situation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Support Engineer - M365, O365, Windows, Networking, Server, Field - Hybrid (3d/w Manchester) - [...]
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with Windows, MS365, and any relevant certifications. We want to see how your skills match up with what we're looking for, so don’t hold back!
Location Matters:Since this role is hybrid and requires you to be in the Manchester area, be clear about your location on your CV. We need to know you can easily commute to the office three days a week!
Tailor Your Application:Take a moment to customise your CV and cover letter for this specific role. Mention your experience with Active Directory, networking, and any other relevant tech skills that make you a great fit for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at NST - Nova Source Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10, 11, and Office 365. Be ready to discuss your experience with Active Directory, imaging, and any troubleshooting you've done in these environments. The more specific examples you can provide, the better!
✨Show Off Your Communication Skills
As a Support Engineer, you'll need to engage with both internal teams and external stakeholders. Practice explaining technical concepts in simple terms. Think about times when you've successfully resolved issues for users and be prepared to share those stories.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life support situations. For example, how would you handle a high volume of tickets? Or what steps would you take to troubleshoot a networking issue? Prepare some structured responses that highlight your problem-solving skills.
✨Highlight Your Flexibility
Since this role is hybrid and requires commuting, emphasise your willingness to adapt to changing schedules and locations. Mention your driving license and vehicle upfront, as this is essential for the role. It shows you're ready to hit the ground running!
