At a Glance
- Tasks: Provide top-notch support for M365, Windows, and networking issues in a hybrid role.
- Company: Join a leading tech company with exciting projects and a collaborative culture.
- Benefits: Enjoy a competitive salary, car allowance, and opportunities for professional growth.
- Other info: Hybrid work model with 3 days in Manchester and great career progression opportunities.
- Why this job: Make a real impact while working with cutting-edge technology and diverse teams.
- Qualifications: Experience in 2nd Line support and strong communication skills are essential.
The predicted salary is between 36000 - 36000 € per year.
This is a fantastic opportunity to join a leading tech company as a Support Engineer. The role is Hybrid, requiring 3 days a week in various offices around the Manchester (and occasionally Liverpool) area, with the other 2 days working from home. A driving license and car are essential due to the nature of some locations. The Support Engineer role comes with a car allowance, but you will need your own vehicle from the start.
As a Support Engineer, you will be working in Windows and MS365 environments with in-depth knowledge of Windows 11, 10, and 7, as well as Microsoft Office 365 being essential. Experience with Active Directory and familiarity with laptops and mobile devices are also essential, along with some exposure to Azure. Skills in Windows Server and Imaging are required, and issues/tickets you will cover can include printers, networking, tablets, backup, and recovery.
Experience with firewalls, security, migrations, SCCM, or SQL Server are desirable but not essential. You will be responsible for engaging with 3rd party and internal stakeholders, so experience providing support both in person and remotely, along with excellent communication skills, are essential. Solid experience working through a high volume of tickets/support requests is also necessary.
Essential skills:
- Proven commercial track record providing 2nd Line support in M365 Windows environment
- Commutable to the Manchester area (and occasionally further afield)
- Driving license and car
- Extensive knowledge of Windows (7, 10, 11, XP, 2000, NT)
- Office 365
- Backup & recovery
- Active Directory
- Azure
- Imaging
- Server
- Desktop
- Networking
- Excellent client-facing skills
Desirable skills:
- Microsoft certifications
- SCCM
- Migrations
This is an exceptional opportunity to work with a leading company, exciting projects, career progression, and a great package on offer (including company car allowance, phone, bonus).
Please ensure your location is clear on your CV/application, as the role requires 3 days per week on site in the Manchester area (which day can vary at short notice). Applications without location may be rejected.
Due to high volume, we cannot discuss individual applications; one of our Consultants will contact you if your application is suitable.
Support Engineer - M365, O365, Windows, Networking, Server, Field - Hybrid (3d/w Manchester) - £36k + 4k car employer: NST - Nova Source Technologies
Join a leading tech company as a Support Engineer in the vibrant Manchester area, where you'll enjoy a hybrid work model that balances office collaboration with the flexibility of remote work. With a strong focus on employee growth, you will have access to exciting projects, comprehensive training, and a supportive work culture that values communication and teamwork. The role offers competitive benefits, including a car allowance, phone, and bonus opportunities, making it an excellent choice for those seeking a rewarding career in technology.
Contact Detail:
NST - Nova Source Technologies Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Engineer - M365, O365, Windows, Networking, Server, Field - Hybrid (3d/w Manchester) - £36k + 4k car
✨Tip Number 1
Get your networking game on! Attend local tech meetups or industry events in Manchester. It's a great way to meet potential employers and other professionals in the field. Plus, you never know who might have a lead on that perfect Support Engineer role!
✨Tip Number 2
Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and showcases your skills in M365, Windows, and Azure. Connect with recruiters and join relevant groups to stay in the loop about job openings.
✨Tip Number 3
Practice makes perfect! Brush up on your technical skills and prepare for common interview questions related to support roles. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Support Engineer - M365, O365, Windows, Networking, Server, Field - Hybrid (3d/w Manchester) - £36k + 4k car
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with M365, Windows, and networking in your application. We want to see how your skills match up with what we're looking for, so don’t hold back!
Location Matters:Since this role is hybrid and requires you to be in the Manchester area, be clear about your location in your CV. We need to know you can easily commute to the office!
Tailor Your CV:Customise your CV to reflect the key skills mentioned in the job description. We love seeing candidates who take the time to align their experience with our needs.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at NST - Nova Source Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365, Windows 10/11, and Active Directory. Be ready to discuss specific scenarios where you've used these technologies, as well as any troubleshooting you've done. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Show Off Your Communication Skills
Since this role involves engaging with both internal and external stakeholders, practice explaining technical concepts in simple terms. Think about how you would describe a complex issue to someone without a tech background. Clear communication is key!
✨Prepare for Real-World Scenarios
Expect to be asked about how you would handle specific support tickets or issues, like printer problems or network outages. Prepare some examples from your past experience where you successfully resolved similar issues, highlighting your problem-solving skills.
✨Be Ready to Discuss Your Driving Experience
Since the role requires travel to various locations, be prepared to talk about your driving experience and how you manage your time when working in different offices. Mention any relevant experiences that demonstrate your reliability and flexibility in a hybrid work environment.
