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- Tasks: Support operations by managing reports, invoicing, and ensuring jobs are completed accurately.
- Company: Join NSS Group, a leading property services provider with a people-first culture.
- Benefits: Enjoy free parking, refreshments, 25 days holiday, and a hybrid working arrangement.
- Why this job: Be part of a dynamic team where your attention to detail makes a real difference.
- Qualifications: Experience in administration or invoicing, with strong Excel skills and attention to detail.
- Other info: Opportunity for career growth and recognition through monthly rewards.
The predicted salary is between 21500 - 30000 £ per year.
The NSS Group is a specialist property services provider offering a wide range of self-delivered solutions across the UK — from building maintenance and high-level window cleaning to platform hire and equipment testing. Proudly holding Platinum accreditation from Investors in People, we’re committed to empowering our people, continuously improving our operations, and delivering dependable, safe, and high-quality services for our clients nationwide.
We’re looking for an Operations Administrator to join our team at NSS, supporting the end-to-end process from completed works through to client reporting and invoicing. This is a detail-focused role, ideal for someone who enjoys working with data, systems, and ensuring jobs are closed accurately and on time. You’ll be responsible for preparing and submitting post-works reports, raising invoices, and chasing outstanding jobs to ensure work completed is billed efficiently and in line with client requirements.
Your job will include:
- Review completed works using in-house CRM and job management systems
- Prepare clear and accurate post-works reports, including before and after images
- Submit reports to clients via email or client portals
- Raise and issue invoices in line with client billing processes and timescales
- Monitor PO compliance and flag missing or incorrect POs
- Support with invoicing queries and resolve issues preventing payment
- Chase outstanding or incomplete jobs to enable invoicing
- Maintain weekly and monthly reporting on incomplete and uninvoiced works
- Support cashflow by minimising completed but uninvoiced work
What NSS will give to you:
- Free onsite parking
- Free refreshments with a friendly and sociable office environment
- An opportunity to progress and develop within the company
- 25 days annual holiday + bank holidays
- Monthly Reward and Recognition Scheme where our top performers are rewarded with vouchers for many retailers
- Trade Point Card which will enable you to get 10% off at any B&Q
- Day off for your birthday after length of service
- Eye care vouchers
- Referral bonus scheme
- Medicash health cash plan with discount on dental, health screening, gym discount, store discounts, specialist consultations and much more
- Hybrid working arrangement (4 days office based, 1 day working from home) available upon successful completion of probation period.
Experience / Personal Attributes Required:
- Administration or invoicing experience (property or FM sector preferred but not essential)
- Strong attention to detail and accuracy
- Confident using Excel and business systems
- Well organised with the ability to prioritise workloads
- Clear communicator with good interpersonal skills
To ensure a fair and unbiased recruitment process, we’re partnering with Hubert.ai for this role. After submitting your application, you’ll receive an invitation to complete a chat-based virtual interview with Hubert. The process takes around 15–20 minutes.
Operations Administrator in Altrincham employer: NSS
Contact Detail:
NSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Altrincham
✨Tip Number 1
Get to know the company inside out! Research NSS Group and understand their services, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for your chat-based virtual interview by going through common questions and thinking about how your skills match the Operations Administrator role. We want you to shine!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed workloads or tackled invoicing issues in the past. This will demonstrate your attention to detail and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a nice touch and keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Administrator in Altrincham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight any relevant experience in administration or invoicing, especially if it’s in the property or facilities management sector. We want to see how your skills match what we’re looking for!
Show Off Your Attention to Detail: Since this role is all about accuracy and detail, don’t shy away from showcasing your attention to detail in your application. Use examples that demonstrate how you’ve successfully managed data or completed tasks with precision in the past.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at NSS
✨Know Your Numbers
As an Operations Administrator, you'll be dealing with data and invoicing. Brush up on your Excel skills and be ready to discuss how you've used data in previous roles. Maybe even prepare a few examples of how you ensured accuracy in reports or invoices.
✨Master the Job Description
Familiarise yourself with the job description and the company’s services. Understand their operations and think about how your skills align with their needs. This will help you answer questions more effectively and show that you're genuinely interested in the role.
✨Prepare for the Virtual Interview
Since the interview will be chat-based with Hubert, make sure you’re comfortable with the technology. Find a quiet space, test your camera and microphone, and practice speaking clearly. It’s all about making a great first impression!
✨Show Your Organisational Skills
The role requires strong organisational abilities. Be prepared to share examples of how you've managed multiple tasks or prioritised workloads in the past. Highlight any systems or tools you’ve used to stay organised, as this will resonate well with the interviewers.
