Senior Product Officer
Senior Product Officer

Senior Product Officer

Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead innovative fundraising products and engage supporters to make a real difference.
  • Company: Join the NSPCC, a leading charity dedicated to protecting children.
  • Benefits: Generous leave, employee discounts, EAP, pension schemes, and life assurance.
  • Why this job: Make a meaningful impact on young lives while developing your fundraising skills.
  • Qualifications: Experience in product management and a passion for fundraising.
  • Other info: Flexible working options available, with opportunities for personal growth.

The predicted salary is between 28800 - 48000 £ per year.

The Senior Product Officer will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising products, helping us achieve the highest levels of engagement from both new and existing supporters.

The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer, not only will the work you do make a real difference to people’s lives, but you’ll be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.

Join us at this exciting time and you’ll discover opportunities to grow, overcome challenges and develop a shared purpose that’ll bring the best out in you. You’ll also get to find your own way to make a difference that means more, and that impacts millions of young lives.

We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.

What will I be doing as a Senior Product Officer?

  • Our products are managed in accordance with best practice, that they meet the wants and needs of our core audiences and compete with commercial offerings in the wider sector.
  • All supporters engaging with our products have the best possible experience and go on to support the NSPCC in other ways.
  • Internal stakeholders have the information they need to effectively deliver our products, and have opportunities to offer their expertise in their development.
  • We are continuously using supporter insight to develop new fundraising products which create additional streams of income for the NSPCC.

Why join the NSPCC?

Any one of our people will tell you that a huge reward in itself is making a difference to children’s lives. But we know it’s a competitive world, and it’s important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits:

  • Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years’ continuous service.
  • Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
  • The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
  • Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes.
  • Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Join us and make a difference. You’ll grow, be challenged, and help change millions of young lives for the better.

Ready to apply? If this is the role for you, please click the button ‘apply' to start your journey. You can find more information on all recruitment stages on the Career page. Still have questions about the role? For an informal chat about the role, please contact the Hiring Manager, Holly Vickers, holly.vickers@nspcc.org.uk

Senior Product Officer employer: NSPCC

At NSPCC, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Senior Product Officer, you'll not only contribute to meaningful fundraising initiatives that impact the lives of children, but you'll also enjoy generous benefits such as flexible working arrangements, extensive annual leave, and access to professional development opportunities. Join us in our London office or work from home, and be part of a team dedicated to making a real difference while feeling valued and supported in your role.
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Contact Detail:

NSPCC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Product Officer

✨Tip Number 1

Network like a pro! Reach out to people in the fundraising and product management space. Attend events, join online forums, and connect with NSPCC staff on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching NSPCC’s current fundraising products and their impact. Show us that you’re not just passionate about the role but also knowledgeable about what we do. Tailor your answers to reflect how your skills can help enhance our products portfolio.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in product management and fundraising. This will help you feel more confident and articulate during the real deal.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining the NSPCC team. Keep an eye on our careers page for updates and new opportunities!

We think you need these skills to ace Senior Product Officer

Fundraising Skills
Product Management
Stakeholder Engagement
Market Research
Data Analysis
Project Management
Communication Skills
Innovation
Customer Experience
Team Collaboration
Adaptability
Insight Utilisation
Strategic Thinking

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Product Officer role. Highlight your relevant experience in fundraising and product management, and show us how you can contribute to our mission at NSPCC.

Showcase Your Passion: We want to see your enthusiasm for making a difference in children's lives. Share any personal experiences or motivations that drive your interest in this role and how you align with our values.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically so we can easily see your qualifications and fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at NSPCC

✨Know Your Products

Before the interview, dive deep into NSPCC's fundraising products. Familiarise yourself with their Regular Giving programme, Online Shop, and other offerings. Being able to discuss these in detail will show your genuine interest and understanding of the role.

✨Showcase Your Impact

Prepare examples from your past experiences where you've successfully managed or innovated fundraising products. Highlight how your contributions led to increased engagement or income, as this aligns perfectly with what the NSPCC is looking for.

✨Engage with Insight

Demonstrate your ability to use supporter insights to drive product development. Think of ways you’ve previously gathered and applied feedback to enhance a product or service, and be ready to share those stories.

✨Emphasise Inclusivity

Since NSPCC values equality, diversity, and inclusion, be prepared to discuss how you’ve fostered an inclusive environment in your previous roles. Share specific actions you've taken to ensure all voices are heard and valued.

Senior Product Officer
NSPCC
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  • Senior Product Officer

    Full-Time
    28800 - 48000 £ / year (est.)
  • N

    NSPCC

    1001-5000
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