At a Glance
- Tasks: Support children and young people by responding to their needs and coaching volunteers.
- Company: Join Childline, a dedicated service supporting young people across the UK.
- Benefits: Flexible working hours, 3-day weekends, and a 7% rota allowance on top of salary.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of thousands of children every year.
- Qualifications: Experience working with children in safeguarding contexts and a passion for support.
The predicted salary is between 30000 - 42000 € per year.
At Childline, we give young people a voice when they need someone to listen. We want to be there for every child or young person who needs our support, any day of the year, any time of day or night. Childline is one service, with three core offers for children and young people:
- Childline Universal (available 24/7 and focused on being there for children and young people who contact us on a one-off or irregular basis)
- Childline Connect (available 365 days a year during peak hours and focused on giving those that contact us regularly consistent support)
- Childline Online (our online community for all children and young people to access advice, guidance and support 24/7 when, where and how they want)
We are currently recruiting for a full-time (35hr) Childline Practitioner role in our Connect Team in Prestatyn. You will use your skills flexibly to support volunteers while they talk to children. You will also have opportunities to directly support children and young people by responding to contacts in your role as a Childline Practitioner (Connect). You will lead on key on-shift safeguarding decisions and use coaching to maintain and develop the quality of the service. You will ensure every child and young person receives a high-quality service and outside of shift provide effective supervision, coaching, feedback, training and support to volunteers. You will use your case management skills to ensure that the plans for children and young people in our Connect service meet the unique needs of each young person who contacts us regularly. You will have the chance to personally make a positive difference for thousands of children and young people every year.
We support hundreds of thousands of children all over the UK every year. As a Childline Practitioner (Connect), you will deliver this vital service alongside a committed and dedicated team who will share your values of supporting children and young people. You will work a hybrid rota which includes a consistent balance of daytime and evening shifts across a 6-week pattern, which includes weekend working one in every three weeks (or one in six weeks for part-time colleagues). There is built-in time for 3-day weekends and up to half of the working days can be done from home. Every Childline Practitioner (Connect) receives a 7% rota allowance on top of their basic salary. You can see an example of the rota pattern for this role attached to this advert.
We are looking for talented people who value putting children first:
- To be successful in this role, you will need to be someone who has a strong background working with children and young people within a safeguarding context.
- Believes in our cause, our mission, and wants to help us be there for all children and young people.
- Has a passion for supporting others, especially in situations which can be emotionally challenging.
Please refer to the job description for a full person specification. We ask all candidates to address and evidence that they meet each of the points in the person specification in their supporting statement (within a total word limit of 10,000 characters).
Our rolling recruitment process ensures that we remain agile and responsive to all applications submitted, allowing us to progress candidates through the recruitment process prior to the vacancy closing date and will close the vacancy once all positions have been filled. Don’t wait, apply today and become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.
The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.
Childline Practitioner (Connect in Nottingham employer: NSPCC
At Childline, we are dedicated to giving young people a voice and providing unwavering support whenever they need it. As a Childline Practitioner in Prestatyn, you will join a passionate team committed to making a positive impact on the lives of children and young people, with flexible working arrangements that promote work-life balance and opportunities for professional growth. Our inclusive work culture values diversity and empowers employees to thrive while delivering essential services to those who rely on us.
StudySmarter Expert Advice🤫
We think this is how you could land Childline Practitioner (Connect in Nottingham
✨Tip Number 1
Get to know Childline's mission inside out! When you’re chatting with us, show that you really understand what we do and why it matters. This will help you connect with our values and demonstrate your passion for supporting children and young people.
✨Tip Number 2
Practice your listening skills! As a Childline Practitioner, you'll need to be there for young people when they reach out. Try role-playing scenarios with friends or family to get comfortable with responding to emotional situations and providing support.
✨Tip Number 3
Don’t just focus on your qualifications; share your personal experiences too! We want to hear about times you've made a difference in someone’s life or how you've supported others in challenging situations. It’s all about showing your genuine commitment to the cause.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, keep an eye on our rolling recruitment process so you can jump in early and increase your chances of landing that role with us!
We think you need these skills to ace Childline Practitioner (Connect in Nottingham
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what being a Childline Practitioner (Connect) involves. Dive into the job description and think about how your skills and experiences align with the responsibilities. This will help you tailor your application to show us why you're the perfect fit!
Address the Person Specification:This is super important! Make sure you address each point in the person specification in your supporting statement. Use specific examples from your past experiences to demonstrate how you meet these criteria. We want to see how you can bring your unique skills to our team!
Be Genuine and Passionate:Let your passion for supporting children and young people shine through in your application. Share your motivations for wanting to work with us at Childline and how you believe in our mission. We love to see candidates who are genuinely excited about making a difference!
Keep it Clear and Concise:While you have a generous word limit, it's best to keep your application clear and to the point. Avoid fluff and focus on what really matters. We appreciate well-structured applications that get straight to the heart of your experiences and qualifications!
How to prepare for a job interview at NSPCC
✨Know Your Stuff
Before the interview, make sure you understand Childline's mission and values. Familiarise yourself with their services, especially the Connect service. This will show your genuine interest and help you articulate how your background aligns with their goals.
✨Showcase Your Experience
Prepare specific examples from your past work with children and young people, particularly in safeguarding contexts. Be ready to discuss how you've handled emotionally challenging situations and supported others, as this is crucial for the role.
✨Demonstrate Coaching Skills
Since the role involves supervising and coaching volunteers, think of instances where you've successfully guided others. Highlight your ability to provide constructive feedback and maintain high-quality service, as this will be key in your interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the training process for new practitioners. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
