At a Glance
- Tasks: Provide essential admin support to help transform the lives of children and families.
- Company: Join NSPCC, a leading charity dedicated to ending cruelty to children.
- Benefits: Competitive salary, 29 days leave, wellness resources, and pension matching.
- Other info: Be part of a supportive team in a dynamic environment.
- Why this job: Make a real difference in vulnerable children's lives while developing your skills.
- Qualifications: Experience in office admin and confidence with IT systems required.
The predicted salary is between 28800 - 43200 € per year.
Join to apply for the Administrator role at NSPCC. Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our Children's Services team push themselves to transform the lives of children and families – in person, in our regional hubs, and through the knowledge they share. Could you join us as an Administrator and make a contribution to ending cruelty to children? A new opportunity has arisen at the NSPCC Midlands Regional Hub in Nottingham for an Administrator to join our team.
Using your excellent administrative and organisational skills you will support Practitioners to promote and deliver a range of services directly to vulnerable children and families with complex risks and needs. As the Administrator, you'll play a key role in ensuring the smooth running of our Midlands Hub. You'll be part of a supportive team that includes 7 Practitioners, 2 Team Managers, a Hub Relationship Manager, a Senior Administrator, a part‑time Administrator, and the Assistant Director.
Your Responsibilities
- Providing high‑quality administrative support to the team, including diary management, meeting coordination, and minute‑taking.
- Maintaining accurate records and updating internal systems.
- Acting as the first point of contact for children, young people, and families visiting the Hub, offering a warm and professional welcome.
- Handling incoming calls and emails, ensuring queries are responded to efficiently and sensitively.
Benefits
- Your salary is reviewed every year to ensure it is at least comparable with the UK's top 5 charities.
- You are entitled to 29 days annual leave, plus bank holidays (if you work full‑time); after 5 years this increases to 32 days.
- We match your pension contributions up to 7 %.
- You have access to our Wellness Hub which provides tools to support your wellbeing (Employee Assistance Programme, emotional resilience training, mindfulness resources and more).
Requirements
- Experience of working in an office environment, providing secretarial/administrative support.
- Confidence in using IT systems including Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Clear communication with a range of different stakeholders including children and young people.
We are committed to play our part in creating and fostering a society that promotes mutual respect and truly values individuality and difference. All our candidates are considered fairly based on their merit, competence and performance and are always keen to hear from talented people from a diverse background.
To discuss this role further, please contact Kieran Lyons – Assistant Director on Kieran.Lyons@nspcc.org.uk.
Location: Nottingham, England, United Kingdom
Administrator in Nottingham employer: NSPCC
At NSPCC, we believe that every childhood is worth fighting for, and as an Administrator at our Midlands Regional Hub in Nottingham, you will be part of a dedicated team committed to transforming the lives of vulnerable children and families. We offer a supportive work culture, competitive benefits including annual salary reviews, generous leave entitlements, and access to wellness resources, all aimed at fostering your professional growth and wellbeing. Join us in making a meaningful impact while enjoying a fulfilling career in a respected charity environment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to NSPCC. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching NSPCC's values and services. Show us that you’re not just another candidate; you’re passionate about making a difference in children's lives.
✨Tip Number 3
Practice common interview questions with a mate. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining the NSPCC team.
We think you need these skills to ace Administrator in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your administrative and organisational skills, and don’t forget to mention any experience you have in supporting teams or working with vulnerable groups.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the NSPCC’s mission and how your skills can contribute to making a difference for children and families.
Showcase Your IT Skills:Since the role requires confidence in using IT systems, be sure to mention your proficiency with Microsoft Office and any other relevant software. Give examples of how you've used these tools effectively in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at NSPCC
✨Know the NSPCC Mission
Before your interview, take some time to understand the NSPCC's mission and values. Familiarise yourself with their commitment to ending cruelty to children. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Administrator, your organisational skills are key. Prepare examples from your past experiences where you've successfully managed diaries, coordinated meetings, or maintained records. Be ready to discuss how you can bring these skills to the NSPCC team.
✨Practice Clear Communication
Since you'll be the first point of contact for families and children, practice articulating your thoughts clearly and empathetically. Consider role-playing common scenarios you might encounter, such as handling sensitive queries or welcoming visitors.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the specific services offered at the Midlands Hub, or how they measure success in the Administrator role. This shows you're engaged and serious about contributing to their mission.
