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- Tasks: Lead policy reviews and deliver training on domestic abuse support.
- Company: Join NSPCC, a leading charity dedicated to protecting children across the UK.
- Benefits: Enjoy hybrid working, with one week at home every three weeks and provided IT equipment.
- Why this job: Make a real impact by supporting vulnerable children and enhancing vital services.
- Qualifications: Experience in domestic abuse support or prevention is essential.
- Other info: Commitment to equality, diversity, and inclusion is key in this role.
The predicted salary is between 28800 - 43200 £ per year.
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HELPLINE DOMESTIC ABUSE PRACTICE ADVISOR, London
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Client:
NSPCC
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f74a01321a24
Job Views:
4
Posted:
02.07.2025
Expiry Date:
16.08.2025
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Job Description:
We believe here at the NSPCC that every childhood is worth fighting for – and our Services Directorate is proud to be at the forefront of protecting and supporting children and young people nationwide, providing a range of universal and national services, accessible anywhere in the UK, focused on protecting children and young people and preventing abuse especially at the times when they are most needed.
Already the leading specialist charity in our field, we\’re now reaching out to the public more effectively than ever before. The ability to listen, understand and advise could literally be life-saving skills on the NSPCC Helpline. Showing empathy, sensitivity, and common sense, our dedicated teams provide emotional support and practical guidance to anyone who thinks a child may be at risk – or to those children and young people themselves.
As Domestic Abuse Practice Advisor you will take a lead role in reviewing policies and risk assessment frameworks, and developing and delivering training to staff in all roles across the service. You will use your significant experience in the field of Domestic Abuse support or prevention to assist the Helpline Senior Management team in reviewing and enhancing all aspects of the Helpline\’s response to concerns about children who are at risk from domestic abuse.
You will provide live advice and guidance to staff who are responding to contacts on the Helpline, and in some cases directly manage a small number of high risk or complex contacts. You will also use your relationship-building and networking skills to develop new partnerships and initiatives with other organisations, to enhance the service that we offer to victims and their children.
With a commitment to equality, diversity and inclusion, you will work proactively to remove both real and perceived barriers to service users, both in accessing the Helpline and wider support.
The Helpline operates a hybrid-working model, with a requirement that one in three weeks is worked from home. IT equipment will be provided, but you will need to have an ergonomic workspace at home that will allow you to work confidentially and keep organisational information secure.
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HELPLINE DOMESTIC ABUSE PRACTICE ADVISOR employer: NSPCC
Contact Detail:
NSPCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HELPLINE DOMESTIC ABUSE PRACTICE ADVISOR
✨Tip Number 1
Familiarise yourself with the NSPCC's mission and values. Understanding their commitment to protecting children and young people will help you align your responses during interviews, showcasing your passion for the cause.
✨Tip Number 2
Network with professionals in the domestic abuse sector. Attend relevant workshops or webinars to connect with others in the field, which can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios related to domestic abuse. Think of examples where you've demonstrated empathy and problem-solving skills, as these are crucial for the role of a Domestic Abuse Practice Advisor.
✨Tip Number 4
Research current trends and challenges in domestic abuse support services. Being knowledgeable about recent developments will show your commitment to the field and your readiness to contribute effectively to the NSPCC.
We think you need these skills to ace HELPLINE DOMESTIC ABUSE PRACTICE ADVISOR
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Domestic Abuse Practice Advisor position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in domestic abuse support or prevention. Use bullet points to make it easy to read, and include specific examples of your achievements in similar roles.
Write a Strong Cover Letter: Your cover letter should express your passion for child protection and your commitment to equality, diversity, and inclusion. Mention how your skills and experiences make you a suitable candidate for the role, and address any specific points mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this field.
How to prepare for a job interview at NSPCC
✨Show Your Empathy Skills
As a Domestic Abuse Practice Advisor, empathy is crucial. Be prepared to share examples of how you've demonstrated empathy in past roles, especially in sensitive situations. This will show your understanding of the emotional complexities involved.
✨Know the NSPCC's Mission
Familiarise yourself with the NSPCC's mission and values. Understanding their commitment to protecting children and young people will help you align your answers with their goals during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills in high-pressure situations. Think about past experiences where you had to make tough calls and be ready to discuss them.
✨Highlight Your Training Experience
Since the role involves developing and delivering training, be ready to discuss any relevant experience you have in training or mentoring others. Share specific examples of how your training has positively impacted teams or individuals.
