At a Glance
- Tasks: Support volunteers and directly assist children in need through Childline.
- Company: Join NSPCC, a leading charity dedicated to safeguarding children across the UK.
- Benefits: Enjoy hybrid working, 3-day weekends, and a 7% rota allowance on top of your salary.
- Other info: Rolling recruitment means apply now to secure your spot in this impactful role.
- Why this job: Make a real difference in young lives while working with a passionate team.
- Qualifications: Experience with children in safeguarding contexts and a genuine passion for helping others.
The predicted salary is between 30000 - 42000 £ per year.
NSPCC Birmingham, England, United Kingdom
Join or sign in to find your next job
Join to apply for the Childline Practitioner (Universal) role at NSPCC
NSPCC Birmingham, England, United Kingdom
1 day ago Be among the first 25 applicants
Join to apply for the Childline Practitioner (Universal) role at NSPCC
Get AI-powered advice on this job and more exclusive features.
At Childline, we give young people a voice when they need someone to listen.
We want to be there for every child or young person who needs our support, any day of the year, any time of day or night. Childline is one service, with three core offers for children and young people
- Childline Universal (available 24/7 and focused on being there for children and young people who contact us on a one-off or irregular basis)
- Childline Connect (available 365 days a year during peak hours and focused on giving those that contact us regularly consistent support)
- Childline Online (our online community for all children and young people to access advice, guidance and support 24/7 when, where and how they want).
You will use your skills flexibly to support volunteers while they talk to children. You will also have opportunities to directly support children and young people by responding to contacts in your role as a Childline Practitioner (Universal). You will lead on key on-shift safeguarding decisions and use coaching to maintain and develop the quality of the service. You will ensure every child and young person receives a high-quality service and outside of shift provide effective supervision, coaching, feedback, training and support to volunteers.
You will have the chance to personally make a positive difference for thousands of children and young people every year.
We support hundreds of thousands of children all over the UK every year. As a Childline Practitioner (Universal) you will deliver this vital service alongside a committed and dedicated team who will share your values of supporting children and young people.
You will work a hybrid rota which includes a consistent balance of morning, daytime, and evening shifts across a 6-week pattern, which includes weekend working one in every three weeks (or one in six weeks for part time colleagues). There is built in time for 3-day weekends and a third of the working days can be done from home. Every Childline Practitioner (Universal) receives a 7% rota allowance on top of their basic salary. You can see an example of the rota pattern for this role attached to this advert.
We\'re looking for talented people who value putting children first:
To be successful in this role, you will need to be someone who
- Has a strong background working with children and young people within a safeguarding context
- Believes in our cause, our mission, and wants to help us be there for all children and young people
- Has a passion for supporting others, especially in situations which can be emotionally challenging
If you would like any further information about the role, please contact Helplines Recruitment at HelplinesRecruitment@NSPCC.org.uk .
Our rolling recruitment process ensures that we remain agile and responsive to all applications submitted, allowing us to progress candidates through the recruitment process prior to the vacancy closing date and will close the vacancy once all positions have been filled.
Don\'t wait, apply today and become part of a team that cares about the work they do and the people they work with. You\'ll discover opportunities to grow, along with challenges and a shared purpose that\'ll bring the best out in you. And you\'ll get to find your own way to make a difference that means more, and that impacts millions of young lives.
The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Health Care ProviderIndustries
Non-profit Organizations
Referrals increase your chances of interviewing at NSPCC by 2x
Get notified about new Practitioner jobs in Birmingham, England, United Kingdom.
West Midlands, England, United Kingdom 6 days ago
Birmingham, England, United Kingdom 2 weeks ago
West Midlands, England, United Kingdom 2 weeks ago
Tamworth, England, United Kingdom 6 days ago
Band 6 Mental Health Practitioner - East Birmingham
Birmingham, England, United Kingdom 13 hours ago
CAMHS Crisis & Home Treatment MH Practitioner (Development Role)
West Midlands, England, United Kingdom 1 week ago
West Midlands, England, United Kingdom 5 days ago
West Midlands, England, United Kingdom 1 week ago
West Midlands, England, United Kingdom 1 week ago
West Midlands, England, United Kingdom 5 days ago
West Midlands, England, United Kingdom 6 days ago
West Midlands, England, United Kingdom 6 days ago
Tamworth, England, United Kingdom 1 day ago
Locum Advanced Clinical Practitioner (Walsall)
Walsall, England, United Kingdom 3 weeks ago
Royal Leamington Spa, England, United Kingdom 2 weeks ago
Warwick, England, United Kingdom 5 days ago
Community Mental Health Practitioner- Access Pathway
West Midlands, England, United Kingdom 1 week ago
Royal Leamington Spa, England, United Kingdom 6 days ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 19 hours ago
Hinckley, England, United Kingdom 2 weeks ago
Warwick, England, United Kingdom 5 days ago
Birmingham, England, United Kingdom 3 weeks ago
West Midlands, England, United Kingdom 1 week ago
West Midlands, England, United Kingdom 1 month ago
Cannock, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 2 days ago
West Midlands, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 6 days ago
West Midlands, England, United Kingdom 1 week ago
Featherstone, England, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrChildline Practitioner (Universal) in Birmingham employer: NSPCC
At NSPCC, we are dedicated to making a meaningful impact in the lives of children and young people, providing a supportive and inclusive work environment in Birmingham. Our team-oriented culture fosters personal and professional growth, with flexible working arrangements and a commitment to employee well-being, including a 7% rota allowance on top of your salary. Join us to be part of a passionate team that values your contributions and empowers you to make a difference every day.
StudySmarter Expert Advice🤫
We think this is how you could land Childline Practitioner (Universal) in Birmingham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at NSPCC.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from NSPCC!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like NSPCC, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at NSPCC or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Childline Practitioner (Universal) in Birmingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to NSPCC:Before hitting send, make sure to tailor your application specifically to NSPCC! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at NSPCC
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
