NSPCC in Birmingham is seeking a Helpline Advisor to handle first-point calls from adults reporting child protection concerns. The role requires empathy, clear communication, and the ability to extract initial key details while offering reassurance.
The position is part-time (17.5 hours) with a hybrid working pattern, balancing office presence and home-based work, to support a national safeguarding service.
#J-18808-Ljbffr
Child Protection Helpline Advisor — Hybrid, Part-Time in Birmingham employer: NSPCC
At NSPCC, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of children across the UK. Our hybrid work model allows for flexibility while fostering a collaborative and supportive culture in our Shoreditch office, where you will have the opportunity to build your own pipeline of partnerships and contribute to transformative initiatives. With generous benefits, including 29 days of annual leave and a strong focus on employee wellbeing and development, joining our team means being part of a mission-driven organisation that values your growth and contributions.
