At a Glance
- Tasks: Be the heartbeat of our sales operation, managing proposals and supporting the team.
- Company: Join NSI Projects, a growing leader in solar PV and sustainability services.
- Benefits: Competitive salary, performance bonuses, and 28 days holiday.
- Other info: Enjoy a flexible office environment and opportunities for personal growth.
- Why this job: Make a real impact in a dynamic team where your contributions are valued.
- Qualifications: Experience in sales support or coordination, with strong organisational skills.
The predicted salary is between 30000 - 30000 £ per year.
This is not a passive admin role. You will be the central hub that keeps our sales operation running smoothly. You will own the behind-the-scenes commercial work: preparing proposals, sourcing pricing, liaising with suppliers, managing procurement, and coordinating with the project delivery team. When the outside sales team is on site or on the road, you are their anchor in the office as well as the opportunity to own your own sales.
Your Key Areas of Responsibility
- Proposal & Pricing Support
- Preparing accurate, professional proposals and tender responses for racking, shelving, mezzanine floors, commercial interiors, and solar PV systems.
- Working with suppliers and internal estimators to source competitive pricing quickly.
- Ensuring all proposals include correct specifications, technical drawings, and commercial terms.
- Communication & Coordination
- Acting as the main point of contact between the outside sales team, suppliers, and the project delivery team.
- Managing internal workflows so nothing gets lost, chasing supplier quotes, updating the sales team on progress, and flagging delays before they become problems.
- Supporting procurement activities, including raising purchase orders and tracking deliveries.
- CRM & Pipeline Administration
- Maintaining meticulous records in the CRM (Dynamics) logging every quote, every follow-up, every lost deal reason.
- Supporting the outside sales team with pipeline reporting, activity tracking, and opportunity management.
- Proactively chasing outstanding actions from both customers and suppliers.
- Sales Support & Customer Experience
- Handling inbound enquiries where appropriate, qualifying leads before passing to the outside team.
- Preparing site visit packs, drawing packages, and customer presentation materials.
- Ensuring every client touchpoint feels professional, responsive, and organised.
- Operational & Project Handover
- Supporting a smooth handover from sales to projects once an order is secured.
- Ensuring all relevant documentation (contracts, spec sheets, approvals) is in place before the project team takes over.
First 3 Months: Your Example Success Scorecard
- Month 1 Learn the Products & Process – Deep-dive into NSI's service lines. Shadow the outside sales team. Understand supplier relationships and estimating tools. CRM fully understood. Supplier contact list mapped. 5+ proposals shadowed or co-written.
- Month 2 Own the Workflow Independently prepare proposals and pricing requests. Manage procurement tasks. Build rhythm with outside sales team. 10+ proposals prepared. Zero missed supplier deadlines. Positive feedback from outside sales team.
- Month 3 Drive Efficiency – Identify one process improvement (e.g., proposal templates, supplier response times). Support at least one live deal to handover stage. 15+ proposals prepared. 1 process improvement implemented. Smooth handover on at least 1 live project.
What We're Looking For
- Essential: Some experience in sales support, estimating, procurement, or coordination within construction, fit-out, racking, or a related B2B industry.
- Highly organised, with superb attention to detail, you don't let things slip.
- Comfortable with numbers, pricing, and basic technical drawings or specifications.
- Proficient in CRM systems and Microsoft Office (Excel, Word, Outlook).
- Desirable: Familiarity with warehouse racking, mezzanine floors, or commercial interiors.
- Experience using Dynamics, or similar CRM.
- Understanding of contract conditions and basic H&S requirements.
You are:
- A natural organiser who takes pride in getting the details right.
- Calm under pressure, you can juggle multiple requests without dropping the ball.
- Happy to work behind the scenes. You don't need the credit, but you take ownership.
- A strong communicator, comfortable chasing suppliers and updating salespeople.
Headline Terms
- Salary: Competitive (DOE) £30k
- Bonus: Performance-based bonus (team/company targets)
- Holiday: 28 days (inclusive of bank holidays)
- Location: Office-based (Northwest) with occasional flexibility
Why NSI Projects? 45+ years in the industry. A growing reputation in solar PV and sustainability services. A small, ambitious team where your contribution will be seen and valued. You won't be just another admin – you will be a critical part of how we win and deliver work.
Warmly, NSI Projects
Inside Sales & Support Coordinator, NSI Projects in Manchester employer: NSI Projects
At NSI Projects, we pride ourselves on being an excellent employer that values each team member's contributions in a dynamic and supportive work environment. With over 45 years in the industry, we offer competitive salaries, performance-based bonuses, and a culture that fosters personal growth and development, ensuring that your role as an Inside Sales & Support Coordinator is both meaningful and rewarding. Located in the Northwest, our small yet ambitious team provides a unique opportunity to make a significant impact while enjoying a flexible office-based setting.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales & Support Coordinator, NSI Projects in Manchester
✨Tip Number 1
Get to know the company inside out! Research NSI Projects, their services, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience in sales support or procurement aligns with the role. Highlight your organisational skills and attention to detail – these are key for keeping the sales operation running smoothly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
We think you need these skills to ace Inside Sales & Support Coordinator, NSI Projects in Manchester
Some tips for your application 🫡
Show Off Your Organisational Skills:In your application, make sure to highlight your knack for keeping things organised. We love candidates who can juggle multiple tasks without dropping the ball, so share examples of how you've managed projects or coordinated teams in the past.
Be Detail-Oriented:Since this role involves preparing proposals and managing procurement, it's crucial to demonstrate your attention to detail. Mention any experiences where your meticulous nature made a difference, whether it was catching errors or ensuring everything was spot on.
Communicate Clearly:As the main point of contact between teams, strong communication is key. In your written application, show us how you’ve effectively communicated with different stakeholders, whether it’s suppliers or sales teams. Clear examples will help us see your potential!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at NSI Projects
✨Know Your Stuff
Before the interview, dive deep into NSI Projects' service lines and products. Familiarise yourself with their offerings like racking, shelving, and solar PV systems. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Organisational Skills
Since this role requires superb attention to detail and organisation, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and ensured nothing slipped through the cracks.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since you'll be liaising with suppliers and the sales team, demonstrate your communication skills during the interview. Be ready to discuss how you've handled challenging conversations or chased down information in previous roles.
✨Be Proactive About Problem-Solving
Think of a time when you identified a process improvement or solved a problem before it escalated. Share this story during your interview to show that you're not just reactive but proactive, which is crucial for supporting the sales team and ensuring smooth operations.
