Norfolk and Suffolk NHS Foundation Trust is seeking a dedicated call handler for the Initial Response Service (IRS). You will be the first point of contact for urgent mental health referrals, triaging calls, providing reassurance, and guiding callers to the right services.
The role requires rotating shifts across day, twilight and night, with a two‑week cycle. Candidates will maintain records, support referral pathways, and work closely with clinical teams while upholding confidentiality and
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Urgent Mental Health Call Triage Specialist in Norwich employer: Nsft.
Norfolk & Suffolk NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work environment for Electricians in Norwich. With a strong commitment to employee wellbeing, we provide generous benefits such as a competitive salary, extensive annual leave, and access to professional development opportunities, ensuring that our team members can thrive both personally and professionally while contributing to vital mental health services in the community.
