NSFT's Initial Response Service is seeking a compassionate call handler to triage urgent mental health referrals and provide reassurance to distressed callers.
You will manage calls, record information accurately, and route enquiries via agreed pathways, working closely with clinical teams while maintaining confidentiality in a fast-paced, 24/7 environment. The role requires flexibility to cover day, twilight and night shifts.
#J-18808-Ljbffr
Urgent Mental Health Call Triage Advisor in Norwich employer: Nsft.
Norfolk & Suffolk NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work environment for Electricians in Norwich. With a strong commitment to employee wellbeing, we provide generous benefits such as a competitive salary, extensive annual leave, and access to professional development opportunities, ensuring that our team members can thrive both personally and professionally while contributing to vital mental health services in the community.
