Site Norfolk County Hall Town Norwich Salary £32,073 - £39,043 gross per annum (pro rata) Salary period Yearly Closing 08/10/2026 23:59
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.
Job overview
The Locality E-Rostering Advisor will provide dedicated locality-facing support, training and expertise to enable managers and teams to use the Trust’s e-rostering system confidently, consistently and effectively. A central purpose of the role is to build strong, trusted working relationships across localities and corporate services, ensuring that e-rostering practice supports safe staffing, workforce efficiency, service delivery and compliance with Trust policies.
The post holder will act as a visible and accessible point of contact for designated localities, working closely with operational managers, roster creators and system users to understand local challenges, provide hands‑on support, deliver system training, and embed good rostering practice.
The post holder will support the effective deployment of staff resources by analysing roster performance, identifying opportunities for improvement and working collaboratively with locality teams to improve roster efficiency, workforce utilisation and compliance. The role will promote continuous improvement through coaching, practical training, relationship based support and data driven decision making.
The role will promote best practice in roster creation and management, supporting services to maximise workforce resources through a solution focused and customer centred approach.
Main duties of the job
Develop and maintain effective relationships with managers, roster creators and system users, acting as the key locality contact for e-rostering support, guidance and problem resolution. Provide operational support to ensure rosters are accurate, compliant and aligned to workforce establishments, supporting service changes and workforce initiatives.
Plan, deliver and evaluate e-rostering training through workshops, one-to-one coaching, floor-walking and refresher sessions, creating user guidance and identifying opportunities to improve system adoption and competency.
Produce and analyse e-roster and workforce reports, identifying trends, risks and opportunities relating to staffing, temporary workforce usage, annual leave management and roster efficiency. Present data in a meaningful way to support operational and strategic decision-making.
Monitor compliance with Trust rostering standards, policies and approval deadlines, undertaking audits, validating data quality and supporting corrective actions where required.
Work collaboratively with operational services, Workforce, Finance, Temporary Staffing and People & Culture teams to resolve rostering challenges, improve workforce planning and support governance requirements. Contribute to the development of rostering procedures, implementation of new system functionality and wider workforce transformation initiatives, promoting best practice, consistency and continuous improvement across services.
Working for our organisation
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitment@nsft.nhs.uk.
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
Disclosure and Barring Service Check
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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