Senior CAIST Clinical and Operational Manager in Great Yarmouth

Senior CAIST Clinical and Operational Manager

Band 8b

Main area Community Mental health Grade Band 8b Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week Job ref 246-GYW8336554

Site Northgate hospital Town Great Yarmouth and Waveney Salary £66,582 - £77,368 gross per annum Salary period Yearly Closing 19/10/2026 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.

Job overview

The post holder will hold county-wide clinical and operational responsibility for CAIST services across Norfolk, ensuring safe, effective and consistent service delivery.
The post holder will have responsibility for the delivery of optimal outcomes for service usersand the local health population within the available resources.
Ensures the delivery of locality/clinical network operational objectives including performance, resource efficiency and management of workforce plans in line with geography, specialty areas and clinical strategy. In undertaking their duties, they will work closely with the Associate Director of Operations (ADO) to direct and lead service improvement and performance and support the delivery of safe and effective care.

Main duties of the job

Working as part of a multi-professional leadership team, this postholder will lead and manageservices at locality level and will be jointly responsible and accountable for:

• The delivery of quality services around the core dimensions of safety, effectiveness, and patient experience.
• The delivery and oversight of community focused strategic plans in line with overall Trust strategy.
• The performance management of designated services in line with local and national performance targets and standards.
• Ensuring clinical engagement, taking responsibility for good governance, safety, and risk management.
• Providing leadership, support and advice to their direct reports and wider community staff and staff.

The post holder, as part of the Locality Leadership team will be required to work collectively and collaboratively to ensure the effective implementation of the Trust locality leadership model, ensuring the integrity and effectiveness of patient and service user pathways across both their respective locality as well as the organisation as a whole.

Working for our organisation

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities.

Person specification

Registered Mental health Nursing degree or equivalent,

• Registered Mental health Nursing degree or equivalent, Dip SW or Dip in OT or equivalent Masters level qualification in a clinical, management or leadership field or demonstrable equivalent experience
• Leadership experience managing teams in CYP or equivalent
• Clinical and operational experience in mental health
• Engaging with appropriate stakeholders to shape delivery of healthcare services. Maximising service income potential
• Performance management

Leadership experience managing teams in CYP or equivalent

• Clinical and operational experience in mental health
• Transformation and quality improvement experience

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

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