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- Tasks: Provide compassionate crisis support and assessments via a 24/7 telephone line.
- Company: Join a supportive team at NSFT, dedicated to mental health care.
- Benefits: Flexible hours, robust training, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Registered mental health professional with crisis intervention experience.
- Other info: Enjoy a vibrant community with beautiful landscapes and rich history.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced registered mental health professional looking to utilise your clinical skills in a different setting? Our Suffolk 111 Mental Health Option team is seeking Senior Crisis Care Practitioners to join the existing team. The 111 Mental Health Option provides a 24/7 crisis telephone line via the 111 service, providing support, advice and assessment in a compassionate, patient and recovery focused way. You’ll be joining a team with experience gained from a range of different settings, working in a supportive and encouraging environment. We have substantive opportunities available for both full and part time hours. We work a combination of shifts to align with service need. We are committed to developing people professionally and are keen to support individuals who are looking to take their first step into a more senior role. This is an opportunity to grow your management skills, take on responsibilities and help us shape and grow our service.
No two days will be the same, but they will include elements of working in an MDT team, providing telephone triage assessments and supporting and guiding service users through crisis in our contact centre based at Wedgwood House, Bury St Edmunds.
Expectations:- Answering calls from Service Users and professionals
- Triaging and assessing over the phone
- Safety Planning
- Documentation of the above including referrals, notes and referrals to other teams
- Liaison with other professionals and teams
- On occasion, creating formulations and plans for our regular callers
- Taking lead/champion subjects such as: Learning Disability, Youth, Drug & Alcohol, Perinatal, etc. (Within that is opportunity for training, sharing knowledge with the team, attending conferences or meetings)
- Shadowing other teams where appropriate/possible
- Brief intervention over the phone where appropriate
- Quality Improvement
You will also have the opportunity to co-coordinate shifts, provide clinical oversight and support to practitioners, supporting with teaching and training opportunities, leading on staff development and being a visible role model that echoes the values of the trust and the vision of the service. When you join us, you can expect a robust training and induction package with ongoing support. You will have a supernumerary period and an allocated mentor to train and support you. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Senior Crisis Care Practitioner employer: NSFT Jobs
Contact Detail:
NSFT Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Crisis Care Practitioner
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by practising common questions related to crisis care. We should also think about our own experiences and how they align with the role. Being able to share real-life examples will make us stand out!
✨Tip Number 3
Showcase our passion for mental health! During interviews, let’s express why we’re drawn to this field and how we can contribute to the team’s mission. Authenticity goes a long way in making a connection.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Senior Crisis Care Practitioner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Crisis Care Practitioner role. Highlight your relevant experience and skills that align with the job description, especially your clinical skills and any leadership roles you've had.
Showcase Your Passion: Let us see your enthusiasm for mental health care! Share your motivation for applying and how you can contribute to our supportive environment. A personal touch can really make your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our team there.
How to prepare for a job interview at NSFT Jobs
✨Know Your Stuff
Make sure you brush up on your clinical skills and knowledge related to crisis care. Familiarise yourself with the 111 Mental Health Option service and its approach to compassionate, patient-focused care. This will help you demonstrate your understanding of the role and how you can contribute.
✨Showcase Your Experience
Prepare to discuss your previous roles and how they relate to the responsibilities of a Senior Crisis Care Practitioner. Highlight any experience you have in triaging, safety planning, or working within a multidisciplinary team. Use specific examples to illustrate your skills and successes.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and the challenges the service faces. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Emphasise Teamwork and Leadership
Since this role involves supporting and guiding other practitioners, be ready to discuss your leadership style and experiences. Share examples of how you've collaborated with others, taken on responsibilities, or led initiatives in past roles. This will highlight your potential to grow within the team.