At a Glance
- Tasks: Provide urgent mental health support and manage calls with compassion and clarity.
- Company: NSFT, a dedicated mental health service in Norwich.
- Benefits: Supportive work environment, training opportunities, and the chance to make a difference.
- Other info: Join a team focused on continuous improvement and impactful service delivery.
- Why this job: Be the first point of contact for those in need and help improve lives.
- Qualifications: Strong communication skills and experience in mental health support.
The predicted salary is between 30000 - 40000 £ per year.
NSFT Jobs in Norwich is seeking a compassionate call handler for its Initial Response Service (IRS). You will serve as the first point of contact for individuals seeking urgent mental health support, managing calls with care and clarity while ensuring proper referral pathways.
Ideal candidates will have excellent communication and organisational skills, along with relevant experience in mental health support. This role plays a key part in enhancing service delivery and contributes to continuous improvement within the team.
Urgent Mental Health Triage and Support Advisor in Norwich employer: NSFT Jobs
NSFT is an exceptional employer that prioritises the well-being of both its staff and the community it serves. Located in Norwich, we foster a supportive work culture that encourages professional development and offers comprehensive training opportunities in mental health support. Our commitment to employee growth, coupled with a focus on compassionate service delivery, makes NSFT a rewarding place to work for those looking to make a meaningful impact in the lives of others.
