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- Tasks: Support a busy clinical team and manage administrative tasks in a fast-paced environment.
- Company: Join a friendly and supportive team at NSFT, dedicated to service user care.
- Benefits: Ongoing training, professional development, and a welcoming work culture.
- Why this job: Make a real difference while developing your skills in a dynamic healthcare setting.
- Qualifications: Strong communication skills, administrative experience, and ability to handle sensitive situations.
- Other info: Enjoy the beautiful Norfolk and Suffolk area with great amenities and a vibrant community.
The predicted salary is between 30000 - 42000 £ per year.
We are currently seeking an enthusiastic and motivated Clinical Team Administrator to work in our Central Youth Team based at 80 St Stephens in Norwich. The role will be offered on a fixed term contract for 12 months. We offer a welcoming, friendly, and supportive environment that puts the needs and care of our service users first and provides a responsive administration service. You will be encouraged to develop your skills and knowledge and we may ask you to spend time networking with other bases to facilitate this process.
Responsibilities
- This role will require a confident, level-headed individual who has experience of supporting a busy team, is able to respond to changing priorities and delivering accurate work within tight deadlines.
- You should have a good understanding of confidentiality and data protection.
- The ideal candidate will have strong communication skills, the ability to prioritise and spin lots of plates at once, as well as demonstrable administrative experience.
- You will be joining a fast-paced and changing environment using a range of clinical systems and Microsoft packages.
- A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential.
- Knowledge of the Trust systems such as Lorenzo would be an advantage, however training would be given in respect to any training needs.
- You must possess excellent time management skills, a positive approach and be able to remain calm under pressure.
- The successful candidate will need to have the ability to confidently and sensitively deal with telephone calls from individuals who may sometimes be distressed or upset.
- You should be able to evidence a flexible response to service needs and the ability to think creatively.
- Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.
About NSFT and Development
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us?
We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk?
The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
How to apply / further information
For further details / informal visits contact: Name: Fiona Clark Job title: Senior Clinical Team Administrator Email address: fiona.clark@nsft.nhs.uk
Clinical Support Team Administrator in Norwich employer: NSFT Jobs
Contact Detail:
NSFT Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Team Administrator in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to the role. Think about how your skills in administration and communication can shine through, especially in a busy environment.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the team, express your excitement about the role and how you can contribute to their mission of providing excellent care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our friendly team.
We think you need these skills to ace Clinical Support Team Administrator in Norwich
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team and making a difference in the lives of our service users.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your administrative prowess!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your experience and skills. Use bullet points if it helps make your information easier to digest!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NSFT Jobs
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clinical Support Team Administrator. Familiarise yourself with the key skills mentioned in the job description, such as time management, communication, and confidentiality. This will help you tailor your answers to demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Think of specific examples where you successfully managed multiple tasks or met tight deadlines. Highlight your proficiency with Microsoft Office packages and any experience with clinical systems, as this will show you’re ready to hit the ground running.
✨Demonstrate Your People Skills
Since the role involves dealing with individuals who may be distressed, it’s crucial to convey your ability to handle sensitive situations. Prepare examples of how you’ve effectively communicated with upset individuals in the past, showcasing your empathy and calmness under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to inquire about the team dynamics, training opportunities, or how they support staff development. It’s a great way to demonstrate that you’re not just looking for any job, but are genuinely interested in contributing to their mission.
