Associate Director of Operations
Associate Director of Operations

Associate Director of Operations

Full-Time 46300 - 52800 £ / year (est.) No home office possible
NSFT Jobs

At a Glance

  • Tasks: Lead operations to deliver high-quality mental health services and drive meaningful change.
  • Company: Norfolk and Suffolk NHS Foundation Trust, committed to compassionate care.
  • Benefits: Competitive salary, professional development, and a supportive work culture.
  • Other info: Join a dynamic team focused on improving patient experiences and outcomes.
  • Why this job: Make a real impact in mental health care and inspire teams to excel.
  • Qualifications: Experience in mental health operations and strong leadership skills.

The predicted salary is between 46300 - 52800 £ per year.

This is a pivotal senior leadership role within Norfolk and Suffolk NHS Foundation Trust, offering the opportunity to shape and deliver high-quality, responsive services across a complex and evolving system.

As Associate Director of Operations, you will work as part of a multi-professional leadership team to deliver safe, effective and high-performing services across your clinical network. You will be accountable for operational performance, quality, workforce, and financial delivery, ensuring services meet the needs of our population and align with Trust and system priorities.

You will lead with clarity and credibility, working across organisational boundaries to strengthen pathways, improve outcomes, and deliver sustainable transformation. This role requires someone who can operate confidently at scale, influence across systems, and bring together people, services and partners to deliver meaningful change.

The Associate Director of Operations will work closely with the Associate Director(s) of Nursing and Associate Medical Director(s) to ensure that high quality care is delivered within the Locality services and providing professional leadership to operational colleagues across the locality.

You will promote a culture of learning and openness and ensure clinical staff have the knowledge, capability, systems and support to deliver evidence based care and embed lessons learned in practice for the improvement of patient experience.

Previous experience working in a mental health operations setting is essential. We are looking to appoint an individual who has a passion for our work and a track record of achievement in influencing colleagues and partners to deliver high quality care. We are seeking an inspirational and compassionate leader who will develop their teams to provide outstanding care.

If you have a reputation for leadership, people development, quality and improvement alongside a passion for improving outcomes with a focus on equity and inclusion to ensure that mental health provision has parity across our partners, then please do consider applying for this role.

We are determined to create a safer, kinder and better organisation.

Associate Director of Operations employer: NSFT Jobs

Norfolk and Suffolk NHS Foundation Trust is an exceptional employer, dedicated to fostering a culture of learning and openness while prioritising the well-being of both staff and patients. With a strong commitment to employee development and a focus on delivering high-quality mental health services, this role offers the chance to make a meaningful impact in a supportive environment that values collaboration and innovation. Located in a vibrant community, employees benefit from a dynamic work culture that encourages professional growth and the opportunity to lead transformative change in healthcare delivery.
NSFT Jobs

Contact Detail:

NSFT Jobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Director of Operations

✨Tip Number 1

Network like a pro! Reach out to current employees at Norfolk and Suffolk NHS Foundation Trust on LinkedIn. Ask them about their experiences and any tips they might have for landing the Associate Director of Operations role.

✨Tip Number 2

Prepare for the interview by understanding the Trust's values and priorities. We should be ready to discuss how our leadership style aligns with their mission to deliver high-quality, responsive services.

✨Tip Number 3

Showcase your passion for mental health operations during interviews. Share specific examples of how you've influenced teams and improved patient care in previous roles. This will help us stand out as candidates who truly care.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep you updated on any new opportunities that match your skills.

We think you need these skills to ace Associate Director of Operations

Leadership
Operational Performance Management
Quality Improvement
Workforce Management
Financial Delivery
Influencing Skills
Collaboration
Change Management
Mental Health Operations Experience
Patient Care Improvement
Team Development
Communication Skills
Cultural Competence
Evidence-Based Practice

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in mental health operations. We want to see how your background aligns with the responsibilities of the Associate Director of Operations role.

Showcase Your Leadership Skills: This role is all about leadership, so don’t hold back! Share specific examples of how you've influenced teams and improved services in your previous roles. We love to see a track record of achievement!

Emphasise Collaboration: Since this position involves working across organisational boundaries, highlight your experience in collaborating with various stakeholders. We’re looking for someone who can bring people together to deliver meaningful change.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at NSFT Jobs

✨Know Your Stuff

Make sure you’re well-versed in the specifics of mental health operations. Brush up on current trends, challenges, and best practices in the field. This will not only show your passion but also demonstrate your commitment to delivering high-quality care.

✨Showcase Your Leadership Style

Prepare to discuss your leadership approach and how you've influenced teams in the past. Think of specific examples where you’ve led change or improved outcomes. This role is all about inspiring others, so let your personality shine through!

✨Understand the Trust's Vision

Familiarise yourself with Norfolk and Suffolk NHS Foundation Trust’s goals and values. Be ready to articulate how your vision aligns with theirs and how you can contribute to their mission of providing safe and effective services.

✨Prepare Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions that reflect your understanding of the role and the organisation. Ask about their strategies for improving patient experience or how they foster a culture of learning and openness.

Associate Director of Operations
NSFT Jobs

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