Our Food Production department audits and certifies large number of customers against a number of scheme standards for both independent and corporate customers. Project Managers interact with our clients and provide administrative support whilst delivering great customer service to new and existing customers, ensuring quality documentation, and professional communications in a timely and friendly manner.
Responsibilities:
- Assisting with corporate client queries via email and phone
- Raising corporate renewals and invoices
- Manage month-end client invoicing
- Gathering relevant site/farm information from customers to load onto IT systems
- Maintaining client contracts and information sharing with other relevant departments within NSF
- Management of bad debt – preventative and reactive
- Working closely with other teams within NSF such as finance, scheme managers, membership team to ensure our clients receive a first-class service
- Meeting with corporate clients for new business and on-going business discussions
Qualifications:
- Previous administrative experience, including finance and client management
- Expertise in managing stakeholders internally and externally
- A high level of accuracy and attention to detail
- Effective communication and problem-solving skills
- Flexibility and adaptability
- Ability to prioritize workload effectively
- Customer service focused mindset
Project Manager Food Production in Oxford employer: NSF
At NSF, we pride ourselves on being an excellent employer, offering a supportive work culture that values flexibility and career development. As a Food Service Auditor in Leeds, you'll enjoy structured hours, minimal travel, and the opportunity to enhance your skills with fully funded training, all while making a meaningful impact on food safety standards in your community.
