At a Glance
- Tasks: Manage and grow client relationships while identifying new revenue opportunities.
- Company: Dynamic technical consultancy based in Newcastle with a focus on people-led solutions.
- Benefits: Competitive salary, bonus potential, hybrid working, and strong career progression.
- Other info: Work closely with senior leadership and enjoy a flexible work environment.
- Why this job: Join a growing team and make an impact in diverse sectors like finance and technology.
- Qualifications: Experience in account management and consultancy sales, with strong relationship-building skills.
The predicted salary is between 50000 - 60000 £ per year.
We are looking for an experienced Account Manager to join a growing technical consultancy team based in Newcastle city centre. This is a fantastic opportunity for someone with experience selling people-led consultancy services, managed resource, project teams or technical delivery capability into customers.
The role will focus on managing and growing existing client relationships across sectors including finance, energy, professional services and technology, with clients ranging from private sector organisations through to major consultancies and systems integrators.
You will be responsible for ensuring clients receive an exceptional experience, consultants are successfully onboarded and supported, and new revenue opportunities are identified across existing and new customer engagements.
As an Account Manager, you will take ownership of key customer relationships, working closely with senior stakeholders, delivery teams, consultants and internal practice leads to ensure successful client outcomes.
- Managing and developing existing client accounts across private sector and consultancy customers
- Building strong relationships with customers, understanding their business, technical challenges and future hiring or delivery needs
- Ensuring consultants and technical teams onboard smoothly onto customer projects
- Acting as a key point of contact for clients, ensuring satisfaction, resolving issues and maintaining strong engagement throughout delivery
- Identifying and developing new revenue opportunities within existing accounts
- Expanding relationships across client headcount, teams, departments and business units
- Supporting new business development activity, including new client engagements and new revenue streams
- Selling people-led consultancy solutions, including individual consultants, technical teams and outcome-based delivery models
- Working with internal technical specialists and practice leads to scope, shape and price consultancy opportunities
- Supporting bid activity, proposal development and bid architecture alongside the bid team
- Helping customers understand the consultancy's technical capabilities and how these can support their business objectives
- Tracking account growth, revenue opportunities and commercial performance
- Building long-term, trusted relationships with senior customer stakeholders
What we are looking for:
- A strong background in account management, consultancy sales, technical recruitment, managed services or professional services, ideally where the product being sold is people, teams, capability or outcomes rather than software or intellectual property.
- Experience managing and growing customer accounts within a consultancy, recruitment, technology services, managed services or professional services environment
- A strong understanding of selling people-led consultancy, technical resource, project teams or delivery capability
- Experience working with private sector clients, systems integrators, consultancies or large enterprise customers
- The ability to build relationships with senior stakeholders and identify commercial opportunities
- A consultative sales style, with the ability to understand client challenges and shape appropriate solutions
- Experience driving new spend and account growth across existing customers
- Confidence working with delivery teams, technical SMEs and bid teams
- Strong communication, organisation and stakeholder management skills
- Experience with outcome-based delivery, fixed-price projects, SoWs or team-based consultancy solutions would be highly beneficial
- A proactive and commercial mindset, with the ability to spot opportunities and turn them into revenue
What you will get in return:
- Base salary of £50,000 to £60,000, depending on experience
- Bonus based on new spend generated from clients
- Hybrid working from a Newcastle city centre office, ideally 2-3 days per week, with flexibility
- The opportunity to manage high-value customer relationships across finance, energy, technology and consultancy sectors
- Exposure to clients including major enterprise organisations, consultancies and systems integrators
- The chance to sell individual consultants, technical teams and outcome-based consultancy solutions
- Strong progression and development opportunities within a growing technical consultancy
- The opportunity to work closely with senior leadership, bid teams and technical practice leads
This is an ideal role for an Account Manager who enjoys building long-term customer relationships, spotting new opportunities and selling people-led consultancy solutions into complex client environments. To apply, please send your CV for immediate consideration.
Manager-Account Manager in Newcastle upon Tyne employer: NSD
Join our dynamic technology team in Gloucester, where we foster a collaborative and supportive engineering culture. We prioritise ongoing training and professional development, ensuring that our employees grow alongside the company while working on meaningful projects with modern technologies. With a competitive salary and comprehensive benefits package, this role offers an excellent opportunity for those looking to make a significant impact in a secure environment.
StudySmarter Expert Advice🤫
We think this is how you could land Manager-Account Manager in Newcastle upon Tyne
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We think you need these skills to ace Manager-Account Manager in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at NSD, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at NSD
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with NSD’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
