Nscale seeks a Support Desk Engineer to own Foundry platform support, triage requests, and ensure reliable operation. You will be the first point of contact, diagnose issues at Spark and pipeline level, and coordinate with Use Case Leads and Data Source Developers.
You’ll also build documentation, runbooks, and monitoring to reduce recurring issues and raise technical capability across users. Strong Foundry and Spark knowledge, investigative mindset, and clear communication are essential.
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