Marketing Operations Specialist in London

At Nscale, we’re on a mission to power the future of AI cloud computing and our Marketing team is the voice that brings that story to life. The Marketing Operations Team is responsible for the design, development, and ongoing operation of all marketing systems and processes that underpin Nscale's GTM motion; this includes marketing automation, CRM administration, pipeline reporting, and data governance. They act as the connection between Marketing, Sales, and Leadership, ensuring the tools, workflows, and insights that drive growth are reliable, scalable, and continuously optimised. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. You'll build trust through openness and transparency, where everyone is inspired to do their best work.

What you’ll be doing:

• Own and administer the HubSpot platform, managing portal configuration, data integrity, lifecycle stages, lead scoring and user permissions.
• Set the standard for marketing automation, architecting, building, and overseeing all campaign workflows, nurture sequences, and lifecycle management.
• Lead GTM tracking coverage across Nscale's web properties, maintaining the governance of Google Tag Manager to ensure accurate, complete attribution data flows into HubSpot and downstream reporting.
• Own our reporting and analytics, designing dashboards and attribution models that give our marketing team clear visibility into pipeline contribution, campaign ROI, and funnel performance.
• Leverage Clay for data enrichment and prospect intelligence, ensuring Nscale's contact and account data remains accurate, segmented, and actionable for sales and marketing teams.
• Manage campaign operations support across the full mix. From paid, email, events to content, you will ensure consistent tracking, segmentation, and reporting standards are applied across marketing.
• Maintain and evolve the marketing ops knowledge base: documenting systems, processes, and playbooks to support scalability as the team and campaign volume grows.

About You:

• You have 3–5 years of experience in marketing operations, revenue operations, or a similar role, ideally within a B2B SaaS or technology business.
• You're a CRM expert. You've built and managed complex workflows and reporting frameworks, and you understand how to keep a CRM clean, scalable, and fit for purpose.
• You approach marketing operations with a process-first mindset, spotting gaps, documenting solutions, and building for scale rather than quick fixes.
• You're comfortable with data. You can work with attribution models, build meaningful dashboards, and translate reporting into insights that all stakeholders can act on.
• You have hands‑on experience with Google Tag Manager and understand the relationship between web tracking, campaign attribution, and CRM data quality.
• You work well across teams. You're confident partnering with Sales, Revenue Operations, and external agencies, and you know how to manage competing priorities without dropping the ball.
• You're a self‑starter who takes ownership. You don't wait to be told what's broken. You find it, fix it, and document it so it doesn't break again.

What We Can Offer You:

• Highly competitive package (base + equity) with reviews every 12 months.
• Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting‑edge AI.
• Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.
• Human‑First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Equal Opportunities Statement: We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice.