At a Glance
- Tasks: Lead product strategy for global GPU fleet operations and drive innovative solutions.
- Company: Join Nscale, a pioneering GenAI cloud platform with a culture of innovation.
- Benefits: Competitive salary, inclusive workplace, and opportunities for professional growth.
- Other info: Mentorship opportunities and a dynamic environment for career advancement.
- Why this job: Make a real impact on cutting-edge technology and shape the future of AI.
- Qualifications: 5-8 years in product management with strong technical fluency in large-scale systems.
The predicted salary is between 80000 - 100000 € per year.
Nscale is taking on the hyperscalers by building a vertically integrated GenAI cloud platform. We own the data centres, software, and applications that power today's AI stack using sustainable technology solutions. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. Collaboration is key, and we work together swiftly and respectfully, embracing adaptability and resilience in all we do.
Technical Product Managers at Nscale own the definition, delivery, and ongoing evolution of a slice of the Nscale platform. You partner closely with engineering, design, research, and go-to-market teams to translate customer problems and operational realities into shippable product outcomes. As a Senior Technical Product Manager for Fleet Operations, you own the product strategy for the day 0–2+ operational software that runs our global GPU fleet — the systems that bring capacity online, keep it healthy, and restore it fast when things go wrong. You partner daily with Fleet Software engineering teams, SRE, and Support to turn operational pain into durable product: provisioning and bringup (day 0), testing and deployment (day 1), and the full lifecycle of monitoring, incident response, repair, RMA, firmware, and decommissioning (day 2+). You operate at team scope, owning a major product area and driving multi‑quarter initiatives that directly move fleet availability, utilisation, and time‑to‑recover.
What you'll be doing:
- Own the strategy and roadmap for a significant Fleet Operations product area — e.g. provisioning and bring‑up, fleet health and telemetry, incident and repair workflows, firmware and lifecycle management, or capacity and inventory.
- Lead multi‑sprint, cross‑functional initiatives from problem framing through rollout across live GPU clusters, working hand‑in‑hand with Fleet Software, SRE, data centre operations, and Support.
- Turn operational ambiguity into product: shadow on‑call rotations, ride along with support and repair workflows, and translate recurring toil into tooling, automation, and platform capabilities.
- Define the metrics that matter for a GPU fleet — availability, utilisation, MTTR, time‑to‑bring‑up, hardware failure rates, support ticket deflection — and drive the roadmap against them.
- Partner with engineering on architecture and trade‑offs for systems that span bare metal, orchestration, observability, and control planes.
- Drive incident reviews and postmortems into product commitments; close the loop so the same class of issue doesn't recur.
- Mentor junior product managers and raise the quality bar for PRDs, reviews, and product decisions across the team.
- Represent Fleet Operations in planning, reviews, and leadership updates.
What you need:
- 5–8 years of product management experience in software or technology, with a track record of owning significant product areas in infrastructure, platform, or operations‑facing products.
- Strong technical fluency in large‑scale systems: you can lead discussions with engineering on architecture, trade‑offs, and feasibility across provisioning, orchestration, observability, and control‑plane design.
- Experience building products for operators — SREs, NOC/support teams, data centre technicians, or similar — and a genuine appetite for understanding their workflows.
- Demonstrated ability to move from an ambiguous operational problem space to shipped product outcomes that measurably improve reliability, efficiency, or time‑to‑recover.
- Experience mentoring or informally leading peers. Excellent written and verbal communication; you can make complex product decisions legible to engineers, operators, and executives alike.
Nice to haves:
- Degree in computer science, engineering, or a related field, or prior experience as an engineer or SRE.
- Hands‑on background in cloud infrastructure, bare‑metal provisioning, fleet or hardware lifecycle management, observability/monitoring platforms, or incident management tooling.
- Experience with bare‑metal provisioning systems such as OpenStack Ironic (or equivalents like MAAS, Tinkerbell, or in‑house provisioning stacks).
- Experience with DCIM tools such as NetBox (or equivalents like Device42 or Nautobot) for inventory, cabling, and rack/asset management.
- Experience with ITSM and ticketing platforms such as Jira Service Management (or equivalents like ServiceNow, Zendesk, or Freshservice) for support, incident, and RMA workflows.
- Experience with observability and monitoring platforms such as Grafana, Prometheus, Datadog, or equivalents — ideally including defining SLOs, dashboards, and alerting for large fleets.
- Familiarity with GPU or accelerated compute environments, data centre operations, or hyperscaler‑style fleet management.
- Experience operating in high‑growth or early‑stage environments where the product is being built alongside the fleet itself.
Join Nscale as we build a world‑class AI cloud platform. If you're excited about owning the software that keeps a global GPU fleet running — and raising the bar for the team around you — we'd love to hear from you!
At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio‑economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
Senior Technical Product Manager, Fleet Operations New London employer: Nscale Ltd.
Nscale is an exceptional employer that champions a culture of innovation, collaboration, and accountability, making it an ideal place for a Senior Technical Product Manager in Fleet Operations. Located in London, employees benefit from a dynamic work environment that prioritises personal growth and mentorship, alongside the opportunity to work on cutting-edge technology in the AI cloud space. With a commitment to inclusivity and diversity, Nscale fosters a supportive atmosphere where every team member can thrive and contribute meaningfully to the company's mission.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Product Manager, Fleet Operations New London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Nscale. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Nscale's products and culture. Show us you understand our mission and how your experience aligns with our goals. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges in product management. We want to hear about your journey and how you’ve made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining the Nscale team.
We think you need these skills to ace Senior Technical Product Manager, Fleet Operations New London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Technical Product Manager role. Highlight your experience in product management, especially in software or technology, and how it aligns with our mission at Nscale.
Showcase Your Technical Skills:We want to see your technical fluency! Include specific examples of large-scale systems you've worked on and how you've tackled operational challenges. This will help us understand your capability to lead discussions with engineering teams.
Demonstrate Collaboration:Collaboration is key at Nscale, so share instances where you've successfully partnered with cross-functional teams. Whether it's working with engineering, design, or support, show us how you’ve turned ideas into shippable products.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Nscale Ltd.
✨Know Your Product Inside Out
Before the interview, dive deep into Nscale's products and services, especially those related to Fleet Operations. Understand the technical aspects and how they impact operational efficiency. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Technical Fluency
Be prepared to discuss large-scale systems and architecture. Brush up on relevant technologies like cloud infrastructure and observability tools. Highlight your past experiences where you successfully led discussions with engineering teams, as this will demonstrate your capability to bridge the gap between tech and product management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in ambiguous situations. Think of examples from your past where you turned operational challenges into successful product outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Collaboration and Mentorship
Nscale values teamwork and mentorship. Be ready to share instances where you collaborated with cross-functional teams or mentored junior colleagues. This will show that you not only excel in your role but also contribute to the growth of others, aligning with their culture of ownership and accountability.
