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- Tasks: Lead technical ownership of lab environments and support next-gen GPU infrastructure.
- Company: Join Nscale, a fast-growing tech startup revolutionising AI with innovative GPU cloud solutions.
- Benefits: Competitive salary, equity, flexible remote work, and tailored career progression.
- Other info: Inclusive culture encouraging diverse applicants and providing support for all.
- Why this job: Make a real impact in cutting-edge AI technology while collaborating with brilliant minds.
- Qualifications: Deep understanding of hardware infrastructure and experience in lab operations.
The predicted salary is between 80000 - 100000 £ per year.
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.
At Nscale, our Engineering team plays a critical role in driving the deployment and subsequent management of our infrastructure and software platforms. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.
About The Role
Please note that this role will not require office presence, but rather presence within one of our labs and/or Datacenters. The Principal Lab Services Engineer will provide senior technical leadership for Nscale’s lab environments, ensuring they are designed, operated, and continuously improved to support hardware development, platform validation, and cluster bring-up. This role will act as the senior technical owner for lab capability, with a strong focus on next-generation GPU infrastructure and the physical requirements needed to support it, including space, power, cooling, networking, and operational readiness. The Principal Lab Services Engineer will play a key role in ensuring that development environments are scalable, reliable, and fit for purpose. The role will also be central to dogfooding our internal automation and operational tooling, helping to validate that clusters can be brought up, configured, and managed using our own platforms and workflows. This person will work closely with engineering, infrastructure, and lab operations teams to improve the efficiency, consistency, and reliability of lab-based deployment and testing.
What You’ll Be Doing (Responsibilities)
- Provide senior technical ownership of lab environments and the standards that underpin their operation.
- Lead technical planning for lab capacity, including rack space, power, cooling, cabling, networking, and physical deployment requirements.
- Define and maintain technical standards for lab design, hardware installation, cluster bring-up, operational readiness, and lifecycle management.
- Act as the senior technical authority for introducing and supporting next-generation GPU systems in the lab estate.
- Assess infrastructure requirements for new hardware platforms and ensure lab environments are capable of supporting high-density compute workloads.
- Work closely with platform and infrastructure teams to bring up and validate clusters using internal automation and tooling.
- Dogfood internal provisioning, configuration, and cluster management tooling, providing feedback to improve reliability, usability, and operational effectiveness.
- Troubleshoot complex hardware, infrastructure, and environment issues across lab systems.
- Lead root cause analysis and corrective actions for major lab-related incidents or recurring technical problems.
- Produce and maintain runbooks, standards, and technical documentation for lab operations and cluster bring-up.
- Mentor engineers and help raise the technical capability of the wider Lab Services function.
- Partner with facilities, vendors, and internal stakeholders to ensure infrastructure dependencies are understood and managed appropriately.
- Support roadmap planning by translating future engineering and hardware requirements into technical lab capability.
About You
- Deep technical understanding of hardware infrastructure, including servers, storage, networking, and GPU-based platforms.
- Strong knowledge of the physical and operational requirements for next-generation GPU infrastructure, particularly around power, cooling, space, and resilience.
- Strong hands-on experience with cluster bring-up, infrastructure validation, and hardware troubleshooting.
- Good understanding of automation-led infrastructure operations and the practical application of internal tooling in real-world environments.
- Ability to define technical standards and drive consistent operational practices across teams.
- Strong analytical and problem-solving skills, particularly in complex hardware and infrastructure environments.
- Ability to work across hardware, facilities, engineering, and software teams to solve end-to-end operational challenges.
- Strong written and verbal communication skills, with the ability to influence both technical and operational stakeholders.
- Mentoring capability and a collaborative approach to technical leadership.
Experience
- Significant experience in lab operations, hardware infrastructure, data centre operations, or a similar technical environment.
- Proven experience supporting high-density compute or GPU infrastructure.
- Experience planning or validating infrastructure requirements for new hardware platforms, including power, cooling, rack space, and deployment readiness.
- Experience with bare metal, cluster provisioning, system bring-up, or infrastructure lifecycle operations.
- Experience working closely with platform or software teams to validate automation and improve operational tooling.
- Experience owning complex technical issues from diagnosis through to resolution and prevention.
- Experience producing technical standards, documentation, and operational runbooks.
- Experience in AI, HPC, or large-scale GPU environments would be highly desirable.
What We Can Offer You
At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.
- Highly competitive package (base + equity) with reviews every 12 months.
- Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI.
- Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.
- Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.
- Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work.
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice.
Principal Lab Services Engineer New UK employer: Nscale Ltd.
Contact Detail:
Nscale Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Lab Services Engineer New UK
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with Nscale employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! If you have a portfolio or any projects related to GPU infrastructure or lab operations, make sure to highlight them during interviews. We love seeing real-world applications of your expertise.
✨Tip Number 3
Prepare for technical interviews by brushing up on your knowledge of hardware infrastructure and troubleshooting. We want to see how you think through problems, so practice explaining your thought process clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Nscale.
We think you need these skills to ace Principal Lab Services Engineer New UK
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your deep understanding of hardware infrastructure and GPU systems in your application. We want to see how your experience aligns with the role, so don’t hold back on those technical details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention how your past experiences relate to lab operations and infrastructure management, as we love seeing candidates who can connect the dots.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Nscale Ltd.
✨Know Your Tech Inside Out
Make sure you have a deep understanding of hardware infrastructure, especially around GPU systems. Brush up on the physical and operational requirements for next-gen GPU setups, as you'll need to demonstrate your expertise in power, cooling, and space management during the interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss complex hardware issues you've tackled in the past. Use specific examples to illustrate your analytical skills and how you've led root cause analysis or corrective actions in lab environments. This will show that you can handle the challenges that come with the role.
✨Familiarise Yourself with Automation Tools
Since the role involves dogfooding internal automation and operational tooling, make sure you understand how these tools work. Be ready to talk about your experience with cluster provisioning and infrastructure validation, and how you've used automation to improve operational effectiveness.
✨Communicate Clearly and Collaboratively
Strong communication skills are key, so practice articulating your thoughts clearly. Be ready to discuss how you've worked across teams—like hardware, facilities, and software—to solve end-to-end operational challenges. Highlight your mentoring experience too, as collaboration is highly valued at Nscale.