Future position: Onsite IT Support Engineer
Future position: Onsite IT Support Engineer

Future position: Onsite IT Support Engineer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide hands-on IT support and troubleshoot technical issues for users.
  • Company: Join a forward-thinking IT services company with a collaborative spirit.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Why this job: Be part of an exciting project and make a real difference in tech support.
  • Qualifications: Experience in IT support and strong problem-solving skills required.
  • Other info: Dynamic work environment with potential for career advancement.

The predicted salary is between 36000 - 60000 £ per year.

Responsibilities

  • Experience with Microsoft desktop operating system and Windows application deployment, configuration, and management.
  • Windows Client Administration.
  • Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure.
  • Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.
  • Identify, log and resolve technical problems with software applications or network systems.
  • Identify potential changes and system improvements to present to technical teams for consideration and implementation.
  • Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment.
  • Where required, administer, and resolve issues with associated end-user workstation network software products.
  • Receive and respond to incoming calls, messages, and/or work orders regarding desktop problems.
  • Basic experience in supporting networks devices and servers in business environment.
  • Ensure that work is carried out within agreed service levels.
  • Explain and document technical issues in a clear way to technical teams, business stakeholders.
  • Have proven track record of working with technologies from Microsoft Intune (Autopilot), SCCM, VMWare Horizon, Intune etc.
  • Proactive and passionate of EUC, with strong interpersonal skills and excellent time management skills
  • Strong capabilities in Windows 10 / Windows 11 support, migration & Deployment.
  • If necessary, liaise with third-party support and PC equipment vendors.
  • Perform related duties consistent with the scope and intent of the position.
  • Hands on Experience End to End Desktop/Laptop life cycle management.
  • Experience and desire to work in a Global delivery environment.
  • Communication and Analytical skills
  • Provide technical support to clients on-site, resolving hardware, software, and network issues.
  • Install, configure, and maintain computer systems and related equipment.
  • Diagnose and troubleshoot technical problems using analytical and problem-solving skills.
  • Train and educate clients on how to use new technologies and software.
  • Document technical issues and solutions for future reference.
  • Maintain a positive and professional attitude while interacting with clients.
  • Stay up to date with the latest technology trends and advancements.
  • Qualifications

  • Bachelor\’s degree in Computer Science, Information Technology, or a related field (may not be required in all cases).
  • Minimum 3 years of experience up to 5 years of experience, in technical support, preferably in an onsite environment.
  • Strong understanding of computer hardware, software, and networking concepts.
  • Excellent communication and interpersonal skills to build rapport with clients.
  • Ability to work independently and solve problems effectively.
  • Excellent time management and organizational skills.
  • Valid driver\’s license and willingness to travel to client sites (preferred).
  • Experience with specific industry-related technologies.
  • Certifications in relevant technical fields (CompTIA A+, Network+, etc.).
  • Bilingual or multilingual skills (country specific local language skills-preferred).
  • Technical Experience :

    The Tech-bar/OSS support member should have strong technical knowledge and hands–on experience on below technologies:

  • Microsoft Client OS (Win 10, 11)
  • Active Directory & it\’s services, DHCP, DNS
  • Print and File share services
  • Hardware Break-fix
  • Patch Management
  • Future position: Onsite IT Support Engineer employer: NSC Global

    At NSC, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our supportive work culture fosters professional growth, offering employees the chance to enhance their skills in a dynamic environment while working on exciting projects. Located in a vibrant area, we provide competitive benefits and a commitment to work-life balance, making NSC an ideal place for those seeking meaningful and rewarding employment as an Onsite IT Support Engineer.
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    Contact Detail:

    NSC Global Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Future position: Onsite IT Support Engineer

    ✨Tip Number 1

    Get your networking game on! Reach out to people in the industry, attend tech meetups, or join online forums. You never know who might have a lead on that perfect Onsite IT Support Engineer role.

    ✨Tip Number 2

    Show off your skills! Create a portfolio or a personal website showcasing your projects and experiences with Microsoft technologies. This can really set you apart when we start looking for candidates.

    ✨Tip Number 3

    Stay updated with the latest tech trends! Follow relevant blogs, podcasts, or YouTube channels. Being knowledgeable about new technologies will impress us when we start recruitment activities.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed when we kick off the hiring process. We’re excited to see what you bring to the table!

    We think you need these skills to ace Future position: Onsite IT Support Engineer

    Microsoft Desktop Operating System
    Windows Application Deployment
    Windows Client Administration
    PC Build and Installation
    Network Configuration
    Technical Problem Identification and Resolution
    Microsoft Intune
    SCCM
    VMWare Horizon
    End User Computing (EUC)
    Analytical Skills
    Communication Skills
    Time Management Skills
    Technical Documentation
    Client Training and Support

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Onsite IT Support Engineer role. Highlight your experience with Microsoft desktop operating systems and any hands-on support you've provided. We want to see how your skills match what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience with technologies like Microsoft Intune and SCCM.

    Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical issues in the past. We love candidates who can demonstrate their analytical skills and proactive approach to problem-solving!

    Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and we’ll be able to keep track of your application as we gear up for recruitment activities!

    How to prepare for a job interview at NSC Global

    ✨Know Your Tech Inside Out

    Make sure you brush up on your knowledge of Microsoft desktop operating systems, especially Windows 10 and 11. Be ready to discuss your hands-on experience with tools like SCCM and Intune, as well as any troubleshooting you've done in the past.

    ✨Show Off Your Problem-Solving Skills

    Prepare to share specific examples of how you've diagnosed and resolved technical issues. Think about times when you had to explain complex problems to non-technical users, as this will demonstrate your communication skills.

    ✨Get Familiar with the Company Culture

    Research NSC and understand their values and work environment. This will help you tailor your responses to show that you're a good fit for their team and can contribute positively to their culture.

    ✨Practice Makes Perfect

    Conduct mock interviews with friends or use online resources to practice common interview questions for IT support roles. Focus on articulating your experience clearly and confidently, as well as your ability to work independently and manage your time effectively.

    Future position: Onsite IT Support Engineer
    NSC Global
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    • Future position: Onsite IT Support Engineer

      Full-Time
      36000 - 60000 £ / year (est.)
    • N

      NSC Global

      50-100
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