Desktop Support Specialist β€” User Tech Troubleshooter

Desktop Support Specialist β€” User Tech Troubleshooter

Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
NSC Global

At a Glance

  • Tasks: Diagnose and resolve hardware/software issues for Windows and Mac users.
  • Company: Join NSC Global, a dynamic tech company in Mexico City.
  • Benefits: Competitive salary, supportive team, and opportunities for growth.
  • Other info: Be part of a collaborative environment with a focus on user satisfaction.
  • Why this job: Make a difference by helping users with tech challenges every day.
  • Qualifications: 5+ years experience or relevant associate degree; strong communication skills.

The predicted salary is between 24750 - 30250 Β£ per year.

NSC Global is seeking a Desktop Support Engineer to join our growing team in Mexico City.

The role includes diagnosing hardware and software issues, supporting Windows and Mac OS X desktops, and maintaining user accounts and security settings.

You will document problems, provide timely resolutions, and contribute to knowledge bases.

Ideal candidates have 5+ years of experience or an associate degree in a related area, excellent communication, and strong customer service orientation. #J-18808-Ljbffr

Desktop Support Specialist β€” User Tech Troubleshooter employer: NSC Global

NSC Global is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth in their careers while working with cutting-edge technology. The company's commitment to operational simplicity and cost savings for world-class organizations fosters a culture of excellence and teamwork, making it a rewarding place to build a meaningful career.

NSC Global

Contact Details:

NSC Global Recruitment Team

We think you need these skills to ace Desktop Support Specialist β€” User Tech Troubleshooter

Hardware Troubleshooting
Software Troubleshooting
Windows OS Support
Mac OS X Support
User Account Management
Security Settings Management
Documentation Skills