Business Development Director - Retail

b Overview /b p As a commercially driven Business Development Director, you will accelerate NSC Global’s growth in the UK retail sector by opening new accounts and building strategic, long-term partnerships. You’ll target mid-market to large multi-site retailers, translating complex needs into compelling propositions that leverage NSC’s network, infrastructure and managed services. You will own the end-to-end sales cycle, from prospecting to close, and collaborate with Solutions, Operations and Executive leadership to drive multi-year engagements. This is a true hunter role in a fast-paced, growth-focused environment with a strong emphasis on revenue, margin and pipeline growth. /p b Responsibilities /b ul li Drive new-logo acquisition and revenue growth across the UK retail sector /li li Identify, target and engage prospective retail customers from mid-market to large multi-site retailers /li li Develop and execute targeted account acquisition strategies for priority retail organisations /li li Build relationships with senior stakeholders (CIOs, CTOs, IT Directors, Infrastructure Directors, Heads of Networks, Procurement, Commercial leaders) /li li Generate new opportunities through outbound prospecting, networking, events and referrals /li li Maintain a strong new-business pipeline from prospecting to close /li li Understand target customers’ business, technology environment and challenges /li li Identify opportunities to improve resilience, efficiency and cost via NSC’s capabilities /li li Position NSC’s offerings across network, infrastructure, field and professional services /li li Own the complete sales cycle and close opportunities /li li Develop land-and-expand strategies to grow customer relationships /li li Lead commercial negotiations and develop value-focused proposals /li li Collaborate with Solutions, Operations, Service Delivery and Executive Leadership to close complex deals /li li Foster partnerships within the wider retail technology ecosystem /li li Maintain up-to-date knowledge of UK retail market, tech trends and priorities /li li Own new-logo, revenue, margin and pipeline targets /li li Maintain accurate CRM activity, forecasting and reporting /li /ul b Key requirements /b ul li Proven track record of winning new business in UK retail or technology sectors /li li Strong business development experience with success creating opportunities from cold or limited bases /li li Experience selling IT services, technology solutions, managed services, infrastructure or professional services to retail organisations /li li Understanding of technology needs of multi-site retail businesses /li li Experience engaging with senior technology, procurement and commercial decision-makers /li li Existing relationships within UK retail would be advantageous /li li Experience managing full sales cycle from prospecting to close /li li Understanding of network, infrastructure, field services, managed services or IT outsourcing /li li Ability to translate complex requirements into compelling commercial propositions /li li Strong commercial acumen including pricing, negotiation and contracts /li li Executive presence to influence senior stakeholders /li li Proactive, entrepreneurial hunter mentality with appetite for new doors /li li Strong pipeline discipline, forecasting and CRM management /li li Excellent communication, presentation, negotiation and stakeholder management /li li Comfortable working autonomously in a fast-paced, growth-focused environment /li li Willingness to travel in UK and internationally if required /li /ul ul li Proactivity /li li Entrepreneurial mindset /li li Strong communication /li li Stakeholder management /li li Knowledge of IT services, managed services, network/infrastructure /li li Understanding of retail technology environments and multi-site operations /li /ul