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For Companies At a Glance
- Tasks: Lead IT operations, ensuring top-notch support and system performance across the organisation.
- Company: Join NRP, a dynamic consultancy shaping communities through innovative projects.
- Benefits: Enjoy training, professional membership sponsorship, and performance bonuses.
- Why this job: Make a real impact in tech while driving innovation and supporting community needs.
- Qualifications: Strong knowledge of cloud environments and IT governance; excellent problem-solving skills.
- Other info: Be part of a supportive culture focused on personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the IT Manager role at NRP (Norman Rourke Pryme).
We are a multi-disciplinary consultancy delivering services across the UK within the construction, transportation, highways, and infrastructure sectors. Our business has been built on exceptional people and commitment to service excellence. We design and deliver projects from office buildings and homes to entire public realms and streetscapes, reflecting the needs of communities we serve.
We pride ourselves on our culture of supportive growth; providing mentoring opportunities and assisting with both professional and personal development. We know our people are the heart of our success and we really love what we do – we work smarter, together.
Responsibilities
- Serve as the primary liaison between the business and our MSP, ensuring high-quality support and service delivery.
- Oversee the performance and maintenance of core systems including Deltek Vantagepoint, Salesforce, Microsoft 365, and other business applications.
- Manage IT support escalations to ensure timely resolution and minimal disruption.
- Maintain up-to-date IT documentation, policies, and procedures.
- Manage relationships with technology vendors and service providers.
- Monitor vendor performance against SLAs and drive continuous improvement.
- Support procurement and selection processes for new systems and services.
- Oversee the configuration and management of SaaS and line-of-business systems.
- Ensure systems are secure, compliant, and aligned with business requirements.
- Collaborate with the MSP to monitor and respond to cybersecurity risks.
- Provide oversight and administration of ERP, CRM, and other critical systems.
- Work with stakeholders to ensure systems meet operational needs and identify areas for improvement.
- Manage integrations and support process automation across platforms.
- Support the Head of Innovation and Digital Transformation in delivering the digital strategy.
- Contribute to IT roadmap planning and ensure alignment with long-term business goals.
- Identify opportunities to optimise technology use and drive innovation across the organisation.
Knowledge
- Strong knowledge of cloud-based environments, particularly Microsoft 365 and Azure.
- Understanding of IT governance, cybersecurity best practices, and data protection (including GDPR).
- Familiarity with network fundamentals, identity management, and SaaS systems.
- Knowledge of IT service management principles and vendor performance monitoring.
Skills and Abilities
- Excellent problem-solving and analytical skills with a proactive approach. Strong communication and stakeholder management abilities, able to engage effectively with non-technical audiences.
- Organised, detail-oriented, and capable of managing multiple priorities.
- Strong documentation, reporting, and process improvement skills.
- Ability to manage and coordinate third-party vendors and MSPs to deliver business value.
Benefits
- Training and Development
- Sponsorship of Professional Membership
- Eligibility for a performance related bonus
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- General Business
- Industries
- Construction
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IT Manager employer: NRP (Norman Rourke Pryme)
Contact Detail:
NRP (Norman Rourke Pryme) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an IT Manager role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching NRP and understanding their projects and values. Tailor your responses to show how your skills align with their needs, especially around cloud environments and IT governance. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios during interviews. Show us how you’d handle IT support escalations or vendor management challenges. It’s all about demonstrating your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at NRP and contributing to our culture of supportive growth.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with cloud-based environments, Microsoft 365, and any relevant project management skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our culture of supportive growth. Let us know what excites you about working with NRP.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled challenges in IT management. We love seeing how you approach problem-solving and drive continuous improvement!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NRP (Norman Rourke Pryme)
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of cloud-based environments, especially Microsoft 365 and Azure. Be ready to discuss how you've used these tools in past roles and how they can benefit the company.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT challenges in previous positions. Highlight your analytical skills and proactive approach to problem-solving, as this will resonate well with the interviewers.
✨Communicate Like a Pro
Since you'll be liaising with non-technical audiences, practice explaining complex IT concepts in simple terms. This will demonstrate your strong communication skills and ability to engage effectively with various stakeholders.
✨Be Ready for Vendor Management Questions
Expect questions about managing relationships with technology vendors and service providers. Think of specific instances where you've monitored vendor performance or driven improvements, as this will show your capability in this area.
