Software Engineer/IT Support
Software Engineer/IT Support

Software Engineer/IT Support

Dunfermline Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Develop and support SQL databases, maintain IT operations, and provide user support.
  • Company: Join a thriving manufacturing client focused on engineering and sustainability in Dunfermline.
  • Benefits: Enjoy a 4-day work week, 6.5 weeks holiday, and a comprehensive benefits package.
  • Why this job: Be part of a team driving innovation and efficiency while contributing to a greener future.
  • Qualifications: Experience with SQL Server and C# .NET applications is essential; strong interpersonal skills are a plus.
  • Other info: Diversity is valued; all backgrounds are encouraged to apply.

The predicted salary is between 28800 - 48000 £ per year.

NRL’s manufacturing client is looking to recruit a Software Engineer/I.T Support to join their thriving business in Dunfermline. The client works a 4-day week with Fridays off! This is a full-time position working 37.5 hours. Their I.T Department is seeking a Software Engineer/I.T Support to ensure the organisation continues to deliver the necessary software and hardware solutions throughout the business.

About the role:

  • Development and support of SQL-based database software used internally to scan and track products through the manufacturing process.
  • Design and maintain databases to hold all product serial number information for traceability.
  • Support users on the Javelin ERP system.
  • Write and maintain custom Crystal reports as requested by users.
  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  • Handle business-critical IT tasks and system improvements.
  • Enable faster and smarter business processes that improve employee productivity.
  • Research and evaluate emerging technologies, hardware, and software.

Key Responsibilities:

  • Install, configure, and support software packages, both off-the-shelf and bespoke.
  • Write and debug C# .Net applications for Windows.
  • Implement applications and software upgrades, troubleshooting performance issues.
  • Specify, install, configure, and support PC hardware, printers, and phones.
  • Design, document, implement, test, and administer systems and networks.
  • Ensure components meet business needs and work seamlessly together.
  • Train employees in software and hardware usage, providing technical support as needed.

Qualifications/Skills:

  • Experience with SQL Server relational database programming.
  • Experience in writing and debugging C# .NET applications for Windows.
  • Knowledge of operating systems, current equipment, technologies, enterprise backup and recovery procedures, and system performance monitoring tools.
  • Excellent interpersonal skills.
  • Ability to maintain confidentiality of company information.

What’s in it for you?

  • Work a condensed week over 4 days.
  • 6.5 weeks holiday allowance.
  • Company benefits package.

The NRL Group connects global companies with the right people to bring engineering projects to life. We support contracting companies with energy transition plans and work with our clients to create a cleaner, greener future. We welcome applications from all backgrounds and are committed to diversity, as a certified Inclusive Recruiter and Armed Forces friendly employer.

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Contact Detail:

NRL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Software Engineer/IT Support

✨Tip Number 1

Familiarise yourself with SQL Server and C# .NET applications, as these are crucial for the role. Consider building a small project or contributing to open-source projects that showcase your skills in these areas.

✨Tip Number 2

Network with professionals in the manufacturing and IT support sectors. Attend local meetups or online forums where you can connect with others who might have insights into the company or the industry.

✨Tip Number 3

Research the Javelin ERP system and understand its functionalities. Being able to discuss how you can support users on this system during an interview will demonstrate your proactive approach and readiness for the role.

✨Tip Number 4

Prepare to discuss your experience with maintaining IT operations and troubleshooting issues. Have specific examples ready that highlight your problem-solving skills and how you've improved processes in previous roles.

We think you need these skills to ace Software Engineer/IT Support

SQL Server Programming
C# .NET Development
Database Design and Maintenance
Technical Support
ERP System Support (Javelin)
Crystal Reports Writing and Maintenance
Operating Systems Knowledge
Hardware Installation and Configuration
Network Administration
System Performance Monitoring
Interpersonal Skills
Confidentiality Maintenance
Troubleshooting Skills
Emerging Technologies Research

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in SQL Server, C# .NET applications, and IT support. Use specific examples that demonstrate your skills in these areas to catch the employer's attention.

Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the Software Engineer/IT Support role. Mention your passion for technology and how your background aligns with the company's goals, especially in improving business processes.

Showcase Your Technical Skills: In your application, emphasise your technical skills related to database management, software development, and IT operations. Include any relevant certifications or projects that showcase your expertise.

Highlight Interpersonal Skills: Since excellent interpersonal skills are mentioned in the job description, provide examples of how you've successfully communicated and trained others in previous roles. This will demonstrate your ability to work well within a team.

How to prepare for a job interview at NRL

✨Showcase Your Technical Skills

Be prepared to discuss your experience with SQL Server and C# .NET applications. Bring examples of past projects or challenges you've tackled, as this will demonstrate your technical proficiency and problem-solving abilities.

✨Understand the Company’s Needs

Research the company and its manufacturing processes. Understanding how your role as a Software Engineer/IT Support fits into their operations will help you tailor your responses and show that you're genuinely interested in contributing to their success.

✨Prepare for Scenario-Based Questions

Expect questions that assess your troubleshooting skills and ability to handle IT support scenarios. Think of specific instances where you resolved issues or improved processes, as these examples will highlight your practical experience.

✨Demonstrate Interpersonal Skills

Since the role involves training employees and providing support, be ready to showcase your interpersonal skills. Share experiences where you effectively communicated technical information to non-technical users, as this will illustrate your ability to work well with others.

Software Engineer/IT Support
NRL
Location: Dunfermline
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  • Software Engineer/IT Support

    Dunfermline
    Full-Time
    28800 - 48000 £ / year (est.)
  • N

    NRL

    50-100
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