At a Glance
- Tasks: Coordinate technical support for metered estates and manage engineering projects.
- Company: Join a forward-thinking company focused on energy transition and sustainability.
- Benefits: Full-time role with a supportive team and opportunities for growth.
- Why this job: Make a real impact in engineering while developing your skills in a dynamic environment.
- Qualifications: Strong technical knowledge and excellent communication skills required.
- Other info: Diverse workplace committed to inclusivity and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Horncastle
Contract: Full-time, Monday–Friday
Overview
We are seeking a highly organised and technically capable Metered Estates (ME) Technical Support Coordinator to join a regional engineering support team. This role plays a key part in ensuring the effective installation, defect repair, and statutory inspection of metered estates, as well as supporting wider technical engineering projects.
Working closely with planners, engineers, and external suppliers, you will utilise strong coordination, technical understanding, and problem-solving abilities to ensure tasks are delivered safely, accurately, and on schedule.
Key Responsibilities
- Operational & Technical Coordination
- Producing requisition sheets and job descriptions for defect remediation and new installations across ME and civil engineering tasks.
- Creating and issuing RAMS (Risk Assessments & Method Statements) for ME engineering activities.
- Reviewing incoming sites from the sales team, ensuring technical requirements are clear and complete.
- Identifying solutions for complex issues relating to metered estate equipment.
- Ensuring all tasks comply with current regulations and technical standards.
- Stakeholder & Contractor Management
- Liaising with external contractors and local authorities for specialist ME or complex project work.
- Coordinating with the planning team to manage high-risk or technically challenging sites.
- Chairing weekly and ad hoc meetings with internal stakeholders to progress ongoing work.
- Safety & Compliance
- Coordinating safety reports raised by engineering teams and ensuring appropriate follow-up.
- Overseeing the maintenance and calibration of vehicles and equipment, and monitoring tooling/PPE requirements.
Candidate Requirements
- Technical Knowledge & Experience
- Strong understanding of LPG installations, design layouts, and associated equipment.
- Knowledge of risk assessments and method statements (RAMS).
- Experience with workflow management, reporting, and analytics.
- Strong IT skills with the ability to manage data, organise files, and utilise workflow automation tools.
- Skills & Personal Attributes
- Excellent multitasking and prioritisation skills, with the ability to remain flexible when priorities shift.
- Dependable, professional, and able to work with minimal supervision.
- Strong communication skills, including accurate report writing and confident meeting facilitation.
- Collaborative team player with a proactive and solutions-focused mindset.
- Highly organised, self-motivated, and committed to delivering a first-class internal and external customer experience.
Behavioural Expectations
- Accountability: Demonstrates ownership and leads by example.
- Resilience: Shows determination under pressure and handles challenges effectively.
- Inclusivity: Encourages input from others and fosters a respectful, collaborative environment.
- Professionalism: Acts with fairness, consistency, and aligns with organisational values.
Core Competencies
- Adaptability: Adjusts style and approach to meet changing demands.
- Communicates Influentially: Clearly conveys information and gains support through compelling communication.
- Collaboration: Builds effective working relationships to achieve shared goals.
- Cultivates Innovation: Identifies opportunities for improvements and new approaches.
- Drives Results: Delivers high-quality outcomes consistently, even in demanding circumstances.
The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.
We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer.
You can ensure you stay safe when job searching online by visiting the JobsAware website.
Technical Support Coordinator in Horncastle employer: NRL Recruitment
Contact Detail:
NRL Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Coordinator in Horncastle
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their projects and values, and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Technical Support Coordinator in Horncastle
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Support Coordinator role. Highlight your relevant experience with LPG installations and your understanding of RAMS, as this will show us you’re a great fit for the job.
Show Off Your Technical Skills: We want to see your strong IT skills in action! Mention any tools or software you’ve used for workflow management and data organisation. This will help us understand how you can contribute to our team right from the start.
Demonstrate Your Problem-Solving Abilities: In your application, share examples of how you've tackled complex issues in previous roles. We love candidates who can think on their feet and come up with innovative solutions, so don’t hold back!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NRL Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of LPG installations and associated equipment. Be ready to discuss specific technical challenges you've faced and how you resolved them. This will show that you have the expertise needed for the role.
✨Showcase Your Coordination Skills
Prepare examples of how you've successfully coordinated projects or teams in the past. Highlight your experience with producing requisition sheets, job descriptions, and RAMS. This will demonstrate your organisational abilities and attention to detail.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with various stakeholders, being able to convey information effectively is crucial. Consider doing mock interviews to refine your communication skills.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified solutions for complex issues. Be prepared to discuss your thought process and the steps you took to resolve these challenges. This will highlight your proactive and solutions-focused mindset.