At a Glance
- Tasks: Support the sales team and provide excellent customer service in a dynamic environment.
- Company: Leading European manufacturing company with growth opportunities.
- Benefits: Competitive salary, great pension, and additional benefits.
- Other info: Exciting challenge with potential for career progression.
- Why this job: Join a fast-paced team and make a real impact on customer relationships.
- Qualifications: GCSEs in Maths and English, plus sales or customer service experience.
The predicted salary is between 23000 - 31000 £ per year.
A leading name in several fields of manufacturing, with a major European and UK presence spanning many operational plants, is seeking a Sales Administrator at their North Manchester based site.
Job Purpose
Reporting to the Site Manager, whilst in daily connection with the Sales Manager, you will provide administrative support and service to the sales team as well as providing excellent customer service to our international customer base.
Job Summary
As part of a dynamic and fast-paced team, you will demonstrate a positive and enthusiastic attitude, self-motivation and a professional telephone manner. The role requires excellent communication and IT skills, previous sales or customer service experience and the ability to build effective working relationships at all levels of the business.
Responsibilities
- Accurately process customer orders, ensuring all system entries, documentation, and certification are correct.
- Liaise with internal departments to ensure customer deadlines and delivery deadlines are met.
- Maintain complete and up-to-date customer and order records, including delivery issues, amendments, and changes to customer requirements.
- Respond promptly to customer enquiries regarding product availability and delivery dates.
- Create job sheets and generate new part and tooling numbers, updating systems and files.
- Prepare and issue quotations for new and existing customers.
- Prepare customer samples and arrange shipment to customers.
- Raise proforma invoices and credit notes as required.
- Work alongside Credit Control to chase aged debtors and attend weekly review meetings.
- Carry out filing and archiving in line with company procedures.
- Monitor customer ordering activity to ensure regular order placement while maintaining consistent communication to develop and strengthen customer relationships.
- Investigate customer quality issues and complaints, gathering relevant evidence.
- Support the sales team in compiling weekly and monthly sales reports.
Skills and Experience Required
- GCSE’s or equivalent in Maths and English.
- Sales order processing systems experience using iScala or other access-based sales order processing systems.
- Excellent English language skills.
- Competent on Microsoft packages including Word and Excel.
- Confident, clear and polite telephone manner.
- Strong organisational, numeracy and literacy skills.
- Flexible approach and ability to work under pressure and meet deadlines.
- Strong interpersonal skills including ability to build relationships.
Is This You?
If you fit the bill as outlined above do not delay - apply here and we will be in touch to discuss the role and company in more detail.
Sales Administrator employer: NRGTech Talent Solutions
Join a leading European manufacturing company in North Manchester as a Sales Administrator, where you will be part of a dynamic team that values growth and development. With a competitive salary, excellent pension, and benefits, this role offers a supportive work culture that encourages professional advancement and fosters strong relationships with both colleagues and customers. Experience the excitement of contributing to a major player in the industry while enjoying a collaborative environment that prioritises employee satisfaction and success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products and services, and think about how your skills as a Sales Administrator can add value. This will help you stand out during the interview.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent customer service, try role-playing common scenarios with a friend. This will help you feel more confident when speaking with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Sales Administrator role. We want to see how your background fits with our needs, so don’t be shy about showcasing your sales or customer service experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. We love seeing candidates who are genuinely excited about joining our team, so let your personality come through.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be supporting our sales team and dealing with customers regularly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes it easier for us to get in touch with you about the next steps.
How to prepare for a job interview at NRGTech Talent Solutions
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their manufacturing processes and any recent news about them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Skills
Be ready to discuss your previous experience in sales or customer service. Prepare specific examples of how you've successfully handled customer enquiries or processed orders. This will demonstrate your ability to excel in the Sales Administrator role.
✨Practice Makes Perfect
Rehearse common interview questions related to sales administration, such as how you manage deadlines or handle difficult customers. Practising your responses will help you articulate your thoughts clearly during the actual interview.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the company's growth plans, or how success is measured in the Sales Administrator role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
