At a Glance
- Tasks: Support the sales team with order processing and customer service in a dynamic environment.
- Company: Join a leading European manufacturing company with growth opportunities.
- Benefits: Competitive salary, great pension, and additional benefits.
- Other info: Exciting challenge with potential for career progression.
- Why this job: Be part of a fast-paced team and make a real impact on customer relationships.
- Qualifications: GCSEs in Maths and English, plus sales or customer service experience.
The predicted salary is between 23000 - 29000 £ per year.
A leading name in several fields of manufacturing, with a major European and UK presence spanning many operational plants, is seeking a Sales Administrator at their North Manchester based site.
Job Purpose
Reporting to the Site Manager, whilst in daily connection with the Sales Manager, you will provide administrative support and service to the sales team as well as providing excellent customer service to our international customer base.
Job Summary
As part of a dynamic and fast-paced team, you will demonstrate a positive and enthusiastic attitude, self-motivation and a professional telephone manner. The role requires excellent communication and IT skills, previous sales or customer service experience and the ability to build effective working relationships at all levels of the business.
Responsibilities
- Accurately process customer orders, ensuring all system entries, documentation, and certification are correct.
- Liaise with internal departments to ensure customer deadlines and delivery deadlines are met.
- Maintain complete and up-to-date customer and order records, including delivery issues, amendments, and changes to customer requirements.
- Respond promptly to customer enquiries regarding product availability and delivery dates.
- Create job sheets and generate new part and tooling numbers, updating systems and files.
- Prepare and issue quotations for new and existing customers.
- Prepare customer samples and arrange shipment to customers.
- Raise proforma invoices and credit notes as required.
- Work alongside Credit Control to chase aged debtors and attend weekly review meetings.
- Carry out filing and archiving in line with company procedures.
- Monitor customer ordering activity to ensure regular order placement while maintaining consistent communication to develop and strengthen customer relationships.
- Investigate customer quality issues and complaints, gathering relevant evidence.
- Support the sales team in compiling weekly and monthly sales reports.
Skills and Experience Required
- GCSEs or equivalent in Maths and English.
- Sales order processing systems experience using iScala or other access-based sales order processing systems.
- Excellent English language skills.
- Competent on Microsoft packages including Word and Excel.
- Confident, clear and polite telephone manner.
- Strong organisational, numeracy and literacy skills.
- Flexible approach and ability to work under pressure and meet deadlines.
- Strong interpersonal skills including ability to build relationships.
Is This You?
If you fit the bill as outlined above do not delay - apply here and we will be in touch to discuss the role and company in more detail.
Sales Administrator in Middleton employer: NRGTech Talent Solutions
Join a leading European manufacturing company in North Manchester as a Sales Administrator, where you will be part of a dynamic team that values growth and development. With competitive salaries, excellent pension schemes, and a supportive work culture, this role offers the chance to enhance your skills while contributing to a thriving business. Enjoy a collaborative environment that encourages innovation and fosters strong relationships with both colleagues and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Middleton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Sales Administrator role!
We think you need these skills to ace Sales Administrator in Middleton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your relevant experience in sales order processing and customer service, and don’t forget to mention your IT skills, especially with Microsoft packages.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Mention specific examples of how you've successfully supported sales teams or handled customer enquiries in the past.
Show Off Your Communication Skills:Since this role requires excellent communication, make sure your application reflects that. Use clear and concise language, and ensure there are no typos or grammatical errors. A polished application speaks volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get back to you quickly. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at NRGTech Talent Solutions
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their manufacturing processes and any recent news about them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Skills
Be ready to discuss your previous experience in sales or customer service. Prepare specific examples of how you've successfully handled customer enquiries or processed orders. This will demonstrate your ability to excel in the Sales Administrator role.
✨Practice Makes Perfect
Rehearse common interview questions related to administrative tasks and customer service. Think about how you would handle a difficult customer or a tight deadline. Practising your responses will help you feel more at ease during the actual interview.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, company culture, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
