CUSTOMER SERVICE & OFFICE ADMINISTRATOR, MANUFACTURING.
CIRCA £27-28K BASIC PLUS GREAT PENSION AND BENEFITS. Major European Company offering opportunities to progress and an exciting challenge...
The Company
Our client is a leading name in several fields of manufacturing, with a major European and UK presence spanning many operational plants. As part of the continued growth of the business they are presently seeking a Customer Service Administrator / Sales Administrator at one of their Manchester based sites.
The Role
The Customer Service & Office Administrator will be responsible for the effective and efficient administration of sales and purchase orders between the business and its customers and suppliers. They will process purchase orders for Procurement department and manage the process from supplier to.
Work extensively on Business ERP & CRM systems. Iscala, MS office including Excel, Word, Teams & Dynamics.
The role is part of a small office team and requires close collaboration with other business functions. It combines processing of orders with communication via phone and email to ensure the smooth running of customers requirements.
Essential duties and responsibilities
Primary Tasks
- Processing of sales orders
- Arranging UK & Export despatches, transport & paperwork via hauliers.
- Liaising with customers to arrange / rearrange delivery dates
- Raising of purchase orders
- Responsibility for chasing up purchase order deliveries
- Miscellaneous non-stock purchases
- Credit control of customers including following up on overdue
