Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the sales team and provide excellent customer service in a dynamic environment.
- Company: Leading European manufacturing company with growth opportunities.
- Benefits: Competitive salary, great pension, and additional benefits.
- Why this job: Join a fast-paced team and make a real impact on customer satisfaction.
- Qualifications: GCSEs in Maths and English, plus sales or customer service experience.
- Other info: Flexible work environment with opportunities for career progression.
The predicted salary is between 21600 - 24000 £ per year.
A leading name in several fields of manufacturing, with a major European and UK presence spanning many operational plants, is seeking a Customer Service Administrator / Sales Administrator at their Northamptonshire based site.
The Role
Job Purpose
Reporting to the Site Manager, whilst in daily connection with the Sales Manager, you will provide administrative support and service to the sales team as well as providing excellent customer service to our international customer base.
Job Summary
As part of a dynamic and fast-paced team, you will demonstrate a positive and enthusiastic attitude, self-motivation and a professional telephone manner. The role requires excellent communication and IT skills, previous sales or customer service experience and the ability to build effective working relationships at all levels of the business.
Responsibilities
- Accurately process customer orders, ensuring all system entries, documentation, and certification are correct.
- Liaise with internal departments to ensure customer deadlines and delivery timeframes are met.
- Maintain complete and up-to-date customer and order records, including delivery issues, amendments, and changes to customer requirements.
- Respond promptly to customer enquiries regarding product availability and delivery dates.
- Create job sheets and generate new part and tooling numbers, updating relevant systems and files.
- Prepare and issue quotations for new and existing customers.
- Prepare customer samples and arrange shipment to customers.
- Raise proforma invoices and credit notes as required.
- Work alongside Credit Control to chase aged debtors and attend weekly review meetings.
- Carry out filing and archiving in line with company procedures.
- Monitor customer ordering activity to ensure regular order placement while maintaining consistent communication to develop and strengthen customer relationships.
- Investigate customer quality issues and complaints, gathering relevant evidence.
- Support the sales team in compiling weekly and monthly sales reports.
Skills and Experience Required
- GCSE’s or equivalent in Maths and English.
- Sales order processing systems experience using iScala or other access-based sales order processing systems.
- Excellent English language skills.
- Competent on Microsoft packages including Word and Excel.
- Confident, clear and polite telephone manner.
- Strong organisational, numeracy and literacy skills.
- Flexible approach and ability to work under pressure and meet deadlines.
- Strong interpersonal skills including ability to build relationships.
If you fit the bill as outlined above do not delay - apply here and we will be in touch to discuss the role and company in more detail.
Sales Administrator in Corby employer: NRGTech Talent Solutions Ltd
Contact Detail:
NRGTech Talent Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Corby
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products and services, and think about how your skills can help them succeed. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent customer service, try role-playing common scenarios with friends or family. This will help you feel more confident when speaking with potential employers.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Sales Administrator in Corby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your relevant experience in customer service and sales order processing, and don’t forget to mention any specific software skills like iScala!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Mention how your skills align with the job description and why you’re excited about the opportunity.
Show Off Your Communication Skills: Since this role requires excellent communication, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your professional telephone manner in your writing.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get back to you quickly. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at NRGTech Talent Solutions Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, services, and market position. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, be prepared to discuss your previous experiences in this area. Think of specific examples where you successfully handled customer inquiries or resolved issues, and highlight how these experiences make you a great fit for the Sales Administrator position.
✨Demonstrate Your IT Proficiency
Familiarise yourself with sales order processing systems like iScala, as well as Microsoft Word and Excel. Be ready to discuss how you've used these tools in past roles, and if possible, prepare to demonstrate your skills during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, company culture, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
