NRG is seeking a Tenancy Sustainment Officer to join its Customer Experience Team on a fixed-term 12-month contract. You will provide housing-related support to tenants, including vulnerable customers, helping them sustain tenancies and access suitable housing and services.
You will work with tenants, partner agencies and colleagues to develop action plans, maintain records, and advocate for customers. A compassionate, proactive approach and strong communication skills are essential.
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Tenancy Sustainment Specialist (12-Month Contract) employer: NRG.
NRG in Newcastle upon Tyne is an exceptional employer, offering a dynamic work environment where strategic oversight meets hands-on delivery. With a competitive salary and a strong focus on employee growth, NRG fosters a culture of collaboration and innovation, ensuring that every team member has the opportunity to thrive while contributing to a safer and more efficient workplace.
