At a Glance
- Tasks: Lead a dynamic L&D support team and drive impactful learning delivery.
- Company: Join a leading European digital transformation consultancy with a collaborative culture.
- Benefits: Competitive salary, hybrid working, generous holiday, and private medical.
- Other info: Embrace a diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in learning and development while enhancing your leadership skills.
- Qualifications: Experience in L&D, LMS platforms, and strong analytical skills required.
The predicted salary is between 59576 - 70089 £ per year.
Are you looking for an opportunity to lead a high-performing L&D support function while partnering closely with training providers and driving impactful learning delivery across a complex organisation? We are delighted to be partnering with a leading European digital transformation consultancy with the hire of their next L&D Services Manager. Reporting into the Head of HR Shared Service Delivery, this role will lead the Learning & Development Support team, ensuring the effective delivery of administrative and operational support aligned to business priorities and needs of L&D leaders and the wider People Hub. Working closely with a broad range of stakeholders, you will help ensure a seamless and high-quality experience across their learning and development offering. This is a hybrid role, based in their Newcastle office, three days per week (Tuesday-Thursday).
What you will be doing:
- Lead, coach and develop a small L&D Support team, driving a high-performance, service-focused culture
- Drive continuous improvement across L&D processes, enhancing efficiency, consistency and overall service delivery
- Own the administration, configuration and optimisation of the LMS (ideally Cornerstone), including content and curriculum management
- Partner with L&D leaders to manage the course catalogue and maximise LMS reporting and insight
- Deliver accurate and timely reporting in collaboration with MI and Finance teams, including cost tracking and apprenticeship levy management
What you will bring:
- A strong service mindset with a proven track record of delivering high-quality customer support
- Hands-on experience with LMS platforms, including administration, troubleshooting and optimisation
- Experience with Learning & Development, including LMS/MOOC configuration and content management
- Strong analytical skills, with the ability to interpret data and generate meaningful insights
- Line management experience, ideally within an L&D or HR environment
- A self-starter mindset, with a focus on efficiency, automation and continuous improvement
What is on offer:
- Salary £50,000 + £5,400 car allowance
- Hybrid working
- 25 days holiday with the option to buy additional days
- Private medical
- Life assurance
- Pension and generous flexible benefits fund
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
L&D Services Manager in Sunderland employer: NRG.
Join a leading European digital transformation consultancy as an L&D Services Manager, where you will thrive in a dynamic and inclusive work culture that prioritises employee growth and development. With a hybrid working model based in Newcastle, you will enjoy a competitive salary, generous benefits including private medical and life assurance, and the opportunity to lead a high-performing team while driving impactful learning initiatives across the organisation. This role not only offers a chance to enhance your skills in a supportive environment but also to contribute to a diverse workplace committed to equality and continuous improvement.
