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- Tasks: Lead fraud prevention and risk management in a fast-paced, tech-driven environment.
- Company: Dynamic organisation focused on large-scale customer operations and innovation.
- Benefits: Full ownership of your role, quick decision-making, and strategic influence.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Shape the future of fraud management and make a real impact.
- Qualifications: Experience in fraud or operational risk, with strong leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
We’re supporting a growing, technology-led organisation delivering large-scale customer operations across a diverse client base. As the business continues to scale, there is a need to strengthen and evolve how fraud and operational risk are managed.
This is a leadership role with full ownership of fraud and risk across the business. You will be responsible for shaping how risk is identified, managed and improved, bringing structure and direction to an area that is ready for development. This is not a role where everything is already in place. It requires someone who can assess the current position and build a more effective approach over time.
What you’ll be doing:
- Designing and implementing a fraud prevention and detection approach suited to a high-volume environment
- Identifying trends, patterns and emerging risks, and ensuring appropriate controls are in place
- Introducing more effective use of data, systems and automation to improve detection and efficiency
- Owning governance, reporting and visibility of risk across the organisation
- Acting as the internal subject matter expert for fraud and financial crime
- Working closely with senior stakeholders and external partners to influence best practice
- Supporting commercial discussions where fraud and risk capability is a factor
What we’re looking for:
- Experience leading fraud, financial crime or operational risk within a complex environment
- A practical approach, with the ability to operate both strategically and hands-on
- Strong understanding of fraud prevention, investigations or financial crime operations
- Experience working in fast-paced, high-volume settings such as financial services, payments, fintech or similar
- Awareness of how technology, data and automation can support fraud detection
- Ability to communicate clearly and build credibility with senior stakeholders
What makes this different:
- Full ownership of the function with the opportunity to shape its direction
- A business environment where decisions can be implemented quickly
- A role that combines operational delivery with strategic input
- The chance to build a more effective and modern approach to fraud over time
This is suited to someone who is comfortable working without a fully defined structure, can identify what needs to change, and is motivated by improving how things are done.
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
Head of Fraud in Sunderland employer: NRG.
Contact Detail:
NRG. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Fraud in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Head of Fraud role.
✨Tip Number 2
Showcase your expertise! Prepare to discuss your experience in fraud prevention and risk management during interviews. Use real-life examples to demonstrate how you've tackled challenges in fast-paced environments.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in contributing to their fraud and risk management efforts.
✨Tip Number 4
Stay updated on trends! Keep an eye on the latest developments in fraud detection technology and data analytics. Being knowledgeable about emerging risks will set you apart as a candidate who’s ready to lead.
We think you need these skills to ace Head of Fraud in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Fraud. Highlight your experience in fraud prevention and risk management, especially in high-volume environments. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this leadership role. Share specific examples of how you've shaped fraud strategies in the past and how you can bring that expertise to us.
Showcase Your Data Skills: Since we’re all about using data and technology to improve fraud detection, make sure to highlight any relevant experience you have with data analysis or automation tools. We love seeing candidates who can leverage tech to enhance operations!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at NRG.
✨Know Your Fraud Landscape
Before the interview, dive deep into the current trends and challenges in fraud prevention and financial crime. Familiarise yourself with recent case studies or news articles that highlight emerging risks. This will not only show your passion for the field but also demonstrate your proactive approach to understanding the complexities of the role.
✨Showcase Your Strategic Mindset
Prepare to discuss how you would design and implement a fraud prevention strategy tailored to a high-volume environment. Think about specific examples from your past experience where you've successfully identified risks and implemented controls. This will help illustrate your ability to operate both strategically and hands-on, which is crucial for this leadership role.
✨Communicate with Confidence
Since you'll be working closely with senior stakeholders, practice articulating your ideas clearly and confidently. Use examples to build credibility and show how your previous experiences have prepared you for this role. Remember, effective communication is key to influencing best practices and driving change within the organisation.
✨Embrace the Challenge
This role requires someone who can thrive in an environment without a fully defined structure. Be ready to discuss how you've navigated similar situations in the past. Highlight your adaptability and problem-solving skills, and express your enthusiasm for the opportunity to shape the fraud function from the ground up.