Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle personal injury claims and negotiate settlements with insurers and legal teams.
- Company: Join a diverse and inclusive team at a leading claims handling firm in Newcastle.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference by helping clients navigate their claims and achieve justice.
- Qualifications: Minimum 2 years' experience in EL/PL case handling and strong communication skills.
- Other info: Dynamic workplace with a commitment to diversity and equal opportunities.
The predicted salary is between 25000 - 35000 £ per year.
We are looking for an experienced claims handler to join our employers' and public liability department based in Newcastle-upon-Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure Rules.
Roles & responsibilities
- Instruct and liaise with medical and other experts
- Assess the merits of cases in light of denials of liability and gather evidence, both documentary and witness, to rebut any denials and pursue meritorious cases to settlement by negotiation or through litigation
- Liaise and negotiate with insurers, solicitors, courts, Counsel and other agencies
- Value claims for Pain Suffering and Loss of Amenity
- Identify and gather evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages
- Draft Schedules of Special Damages
- Issue proceedings and proceed through litigation to settlement or Trial
- Prepare cases for Trial including Briefing Counsel
- Deal promptly with telephone enquiries from clients, introducers and others
- Assist other team members as necessary
Candidate requirements & attributes
- Minimum of 2 years' experience in EL PL case handling including litigation experience
- A good knowledge of relevant statutory and common law and good drafting skills
- A strong understanding of quantum issues
- Good client care skills & attention to detail
- Strong organizational skills and ability to prioritise
- Team player with a positive, enthusiastic, conscientious and pro-active approach
- Ability to cope with conflicting demands and meet deadlines
- Communicate effectively at all levels, both verbally and written
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
ELPL Claims Handler in Sunderland employer: NRG
Contact Detail:
NRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ELPL Claims Handler in Sunderland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to EL/PL claims. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring along examples of your past work, such as case studies or successful negotiations. This will demonstrate your skills and give potential employers a taste of what you can bring to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ELPL Claims Handler in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your experience with EL/PL case handling and any litigation you've been involved in. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the job description, especially your knowledge of the Civil Procedure Rules.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. We love candidates who can articulate their thoughts well, both in writing and verbally!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at NRG
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of EL/PL claims and the Civil Procedure Rules. Be ready to discuss specific cases you've handled, focusing on your approach to assessing merits and gathering evidence.
✨Showcase Your Negotiation Skills
Prepare examples of how you've successfully negotiated with insurers or solicitors in the past. Highlight your ability to value claims accurately and how you’ve managed to settle cases effectively.
✨Demonstrate Attention to Detail
Since this role requires strong drafting skills, be prepared to discuss how you ensure accuracy in your documentation. Bring along samples of your work if possible, and be ready to explain your process.
✨Be a Team Player
Emphasise your collaborative spirit during the interview. Share experiences where you’ve supported team members or worked together to meet tight deadlines, showcasing your positive and proactive approach.
