NRG. is seeking an experienced Service Delivery Manager to join a growing technology and cyber security services team. The role focuses on managing day-to-day service relationships, handling escalations, and driving service improvements.
Based in Hampshire with hybrid working and regular UK travel, you will work with ITIL practices to monitor SLAs, KPIs and customer satisfaction, coordinating onboarding and reporting across technical and customer teams.
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Hybrid Cyber Security Service Delivery Lead in Southampton employer: NRG.
NRG in Newcastle upon Tyne is an exceptional employer, offering a dynamic work environment where strategic oversight meets hands-on delivery. With a competitive salary and a strong focus on employee growth, NRG fosters a culture of collaboration and innovation, ensuring that every team member has the opportunity to thrive while contributing to a safer and more efficient workplace.