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- Tasks: Provide top-notch admin support in a busy public sector environment.
- Company: Join a diverse and inclusive team at NRG.
- Benefits: Competitive pay, full-time hours, and potential for contract extension.
- Why this job: Make a real difference while honing your organisational skills.
- Qualifications: Experience in admin roles and confident with Microsoft Office.
- Other info: Immediate start available; travel to Oldbury required.
The predicted salary is between 13 - 14 £ per hour.
About the role
Location: Oldbury (office-based, 5 days per week)
Hours: 37 hours per week
Contract: Temporary until 31st March 2026 (possible extension)
Pay: £13.26 – £13.90 per hour (PAYE), depending on experience
We are recruiting a Business Support Officer to provide high-quality administrative support within a busy public sector environment. This is a full-time, office-based role requiring strong organisation skills and attention to detail.
Key Duties
- Updating and maintaining internal case management systems
- Ensuring accuracy and consistency of records and information
- Supporting operational staff with system updates and reporting requirements
- Managing incoming post, emails, and messages and escalating urgent matters
- Maintaining electronic files, including scanning and uploading documents
- Completing allocated tasks within agreed timescales
Essential Requirements
- Previous experience in an administrative or business support role
- NVQ Level 1 in Business Administration (or equivalent)
- Confident using Microsoft Office (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Excellent attention to detail and organisational skills
- Ability to manage diaries and prioritise workload
Desirable
- Experience using case management systems
Additional Information
- Full-time applicants only
- Must be able to travel to Oldbury
- Standard DBS check required (issued within the last 12 months)
- Immediate start preferred
If you are a reliable and organised administrator looking for your next opportunity, apply now.
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
Business Support Oficer in Oldbury employer: NRG
Contact Detail:
NRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Oficer in Oldbury
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Officer role, and who knows? They might just have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your answers. We want you to shine when discussing your organisational skills and attention to detail!
✨Tip Number 3
Show off your tech skills! Make sure you're comfortable with Microsoft Office and any case management systems. If you can demonstrate your proficiency during an interview, it’ll give you a leg up on the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity!
We think you need these skills to ace Business Support Oficer in Oldbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in administrative roles. We want to see how your skills match the requirements, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Support Officer role. Be sure to mention your confidence with Microsoft Office and any relevant experience with case management systems.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NRG
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the key duties listed in the job description, such as managing case management systems and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured accuracy in your work, as these are crucial for the role.
✨Brush Up on Microsoft Office
As a Business Support Officer, you'll be using Microsoft Office daily. Make sure you're comfortable with Word, Excel, and Outlook. If you can, practice creating spreadsheets or documents that showcase your skills, so you can confidently talk about your proficiency during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and attention to detail. Think of situations where you had to manage urgent matters or handle a high volume of emails. Prepare concise stories that highlight your approach and the positive outcomes of your actions.
