Business Support Officer in Oldbury

Job Description

Business Support Officer

Location: Oldbury (office-based, 5 days per week)

Hours: 37 hours per week

Contract: Temporary until 31st March 2026 (possible extension)

Pay: £13.26 – £13.90 per hour (PAYE), depending on experience

We are recruiting a Business Support Officer to provide high-quality administrative support within a busy public sector environment. This is a full-time, office-based role requiring strong organisation skills and attention to detail.

Key Duties

• Updating and maintaining internal case management systems
• Ensuring accuracy and consistency of records and information
• Supporting operational staff with system updates and reporting requirements
• Managing incoming post, emails, and messages and escalating urgent matters
• Maintaining electronic files, including scanning and uploading documents
• Completing allocated tasks within agreed timescales

Essential Requirements

• Previous experience in an administrative or business support role
• NVQ Level 1 in Business Administration (or equivalent)
• Confident using Microsoft Office (Word, Excel, Outlook)
• Strong written and verbal communication skills