At a Glance
- Tasks: Lead a dynamic L&D support team and enhance learning delivery across the organisation.
- Company: Join a leading European digital transformation consultancy with a focus on innovation.
- Benefits: Enjoy a competitive salary, hybrid working, generous holiday, and private medical cover.
- Other info: Embrace a diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in shaping learning experiences while driving continuous improvement.
- Qualifications: Experience in L&D, LMS platforms, and strong analytical skills are essential.
The predicted salary is between 50000 - 50000 £ per year.
Are you looking for an opportunity to lead a high-performing L&D support function while partnering closely with training providers and driving impactful learning delivery across a complex organisation? We are delighted to be partnering with a leading European digital transformation consultancy with the hire of their next L&D Services Manager. Reporting into the Head of HR Shared Service Delivery, this role will lead the Learning & Development Support team, ensuring the effective delivery of administrative and operational support aligned to business priorities and needs of L&D leaders and the wider People Hub. Working closely with a broad range of stakeholders, you will help ensure a seamless and high-quality experience across their learning and development offering. This is a hybrid role, based in their Newcastle office, three days per week (Tuesday-Thursday).
What you will be doing:
- Lead, coach and develop a small L&D Support team, driving a high-performance, service-focused culture
- Drive continuous improvement across L&D processes, enhancing efficiency, consistency and overall service delivery
- Own the administration, configuration and optimisation of the LMS (ideally Cornerstone), including content and curriculum management
- Partner with L&D leaders to manage the course catalogue and maximise LMS reporting and insight
- Deliver accurate and timely reporting in collaboration with MI and Finance teams, including cost tracking and apprenticeship levy management
What you will bring:
- A strong service mindset with a proven track record of delivering high-quality customer support
- Hands-on experience with LMS platforms, including administration, troubleshooting and optimisation
- Experience with Learning & Development, including LMS/MOOC configuration and content management
- Strong analytical skills, with the ability to interpret data and generate meaningful insights
- Line management experience, ideally within an L&D or HR environment
- A self-starter mindset, with a focus on efficiency, automation and continuous improvement
What is on offer:
- Salary £50,000
- £5,400 car allowance
- Hybrid working
- 25 days holiday with the option to buy additional days
- Private medical
- Life assurance
- Pension and generous flexible benefits fund
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
L&D Services Manager in North East employer: NRG.
Join a leading European digital transformation consultancy that prioritises employee growth and development in a dynamic and inclusive work environment. As an L&D Services Manager, you will benefit from a hybrid working model in Newcastle, competitive salary, generous holiday allowance, and a commitment to diversity and continuous improvement, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land L&D Services Manager in North East
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like NRG. looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like L&D Services Manager at NRG., make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace L&D Services Manager in North East
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at NRG., make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of NRG. and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at NRG.
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that NRG. might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at NRG..
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
