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- Tasks: Lead fraud prevention and risk management in a fast-paced, tech-driven environment.
- Company: Dynamic organisation focused on innovative customer operations.
- Benefits: Full ownership of your role, quick decision-making, and strategic influence.
- Why this job: Shape the future of fraud management and make a real impact.
- Qualifications: Experience in fraud or operational risk and strong communication skills.
- Other info: Join a diverse team committed to equality and inclusion.
The predicted salary is between 70000 - 90000 £ per year.
We’re supporting a growing, technology-led organisation delivering large-scale customer operations across a diverse client base. As the business continues to scale, there is a need to strengthen and evolve how fraud and operational risk are managed.
This is a leadership role with full ownership of fraud and risk across the business. You will be responsible for shaping how risk is identified, managed and improved, bringing structure and direction to an area that is ready for development. This is not a role where everything is already in place. It requires someone who can assess the current position and build a more effective approach over time.
What you’ll be doing:
- Designing and implementing a fraud prevention and detection approach suited to a high-volume environment
- Identifying trends, patterns and emerging risks, and ensuring appropriate controls are in place
- Introducing more effective use of data, systems and automation to improve detection and efficiency
- Owning governance, reporting and visibility of risk across the organisation
- Acting as the internal subject matter expert for fraud and financial crime
- Working closely with senior stakeholders and external partners to influence best practice
- Supporting commercial discussions where fraud and risk capability is a factor
What we’re looking for:
- Experience leading fraud, financial crime or operational risk within a complex environment
- A practical approach, with the ability to operate both strategically and hands-on
- Strong understanding of fraud prevention, investigations or financial crime operations
- Experience working in fast-paced, high-volume settings such as financial services, payments, fintech or similar
- Awareness of how technology, data and automation can support fraud detection
- Ability to communicate clearly and build credibility with senior stakeholders
What makes this different:
- Full ownership of the function with the opportunity to shape its direction
- A business environment where decisions can be implemented quickly
- A role that combines operational delivery with strategic input
- The chance to build a more effective and modern approach to fraud over time
This is suited to someone who is comfortable working without a fully defined structure, can identify what needs to change, and is motivated by improving how things are done.
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
Head of Fraud in Newcastle upon Tyne employer: NRG.
Contact Detail:
NRG. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Fraud in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Head of Fraud role.
✨Tip Number 2
Showcase your expertise! Prepare to discuss your experience in fraud prevention and risk management during interviews. Bring examples of how you've tackled challenges in high-volume environments to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest in contributing to their fraud and risk management efforts.
✨Tip Number 4
Stay updated on trends! Keep an eye on the latest developments in fraud detection technology and data analytics. Being knowledgeable about these areas will help you stand out as a candidate who can bring innovative solutions to the role.
We think you need these skills to ace Head of Fraud in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in fraud prevention and operational risk. We want to see how your skills align with the specific needs of the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As this is a leadership role, it’s crucial to demonstrate your ability to lead teams and influence stakeholders. Share examples of how you've successfully managed fraud or risk in previous roles, and how you’ve driven change in complex environments.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still conveying your passion for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team at StudySmarter!
How to prepare for a job interview at NRG.
✨Know Your Fraud Landscape
Before the interview, dive deep into the latest trends and technologies in fraud prevention and detection. Familiarise yourself with the specific challenges faced by the organisation and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Strategic Mindset
This role requires a blend of strategic thinking and hands-on execution. Prepare examples from your past where you've successfully designed and implemented fraud prevention strategies, highlighting your ability to assess current positions and drive improvements.
✨Communicate with Confidence
You’ll need to build credibility with senior stakeholders, so practice articulating your thoughts clearly and confidently. Use specific examples to demonstrate your understanding of operational risk and how you’ve influenced best practices in previous roles.
✨Emphasise Data-Driven Decisions
Be ready to discuss how you’ve used data, systems, and automation to enhance fraud detection and efficiency. Highlight any tools or methodologies you’ve employed that could be relevant to the organisation’s goals.