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- Tasks: Handle personal injury claims and negotiate settlements with insurers and legal teams.
- Company: Join a diverse and inclusive team at NRG in Newcastle.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference by helping clients navigate their claims and achieve justice.
- Qualifications: 2+ years of experience in EL/PL case handling and strong communication skills.
- Other info: Dynamic workplace with a commitment to diversity and equal opportunities.
The predicted salary is between 25000 - 35000 £ per year.
Role: Claims Handler
Department: Employers’ & Public Liability Injury Claims
Location: Newcastle
Salary: £25,000
Hours: Monday to Friday, 9am–5pm (35 hours/week, 1-hour unpaid lunch)
Overview
We are looking for an experienced claims handler to join our employers’ and public liability department based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure Rules.
Roles & responsibilities
- Instruct and liaise with medical and other experts
- Assess the merits of cases in light of denials of liability and gather evidence, both documentary and witness, to rebut any denials and pursue meritorious cases to settlement by negotiation or through litigation
- Liaise and negotiate with insurers, solicitors, courts, Counsel and other agencies
- Value claims for Pain Suffering and Loss of Amenity
- Identify and gather evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages
- Draft Schedules of Special Damages
- Issue proceedings and proceed through litigation to settlement or Trial
- Prepare cases for Trial including Briefing Counsel
- Deal promptly with telephone enquiries from clients, introducers and others
- Assist other team members as necessary
Candidate requirements & attributes
- Minimum of 2 years’ experience in EL PL case handling including litigation experience
- A good knowledge of relevant statutory and common law and good drafting skills
- A strong understanding of quantum issues
- Good client care skills & attention to detail
- Strong organizational skills and ability to prioritise
- Team player with a positive, enthusiastic, conscientious and pro-active approach
- Ability to cope with conflicting demands and meet deadlines
- Communicate effectively at all levels, both verbally and written
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
ELPL Claims Handler in Newcastle upon Tyne employer: NRG
Contact Detail:
NRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ELPL Claims Handler in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to EL/PL claims. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring along examples of your past work, such as case studies or successful negotiations. This will demonstrate your skills and give potential employers a taste of what you can bring to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at NRG.
We think you need these skills to ace ELPL Claims Handler in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling EL/PL claims. We want to see how your skills match the role, so don’t be shy about showcasing your litigation experience and knowledge of the Civil Procedure Rules.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your past successes in claims handling and how you’ve tackled challenges head-on.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NRG
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of EL/PL claims and the Civil Procedure Rules. Being able to discuss specific cases you've handled and how you approached them will show your expertise and confidence.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle certain situations, like dealing with denials of liability or negotiating with insurers. Think of examples from your past experience that demonstrate your problem-solving skills and ability to gather evidence.
✨Showcase Your Client Care Skills
Since client care is crucial in this role, be ready to talk about how you've successfully managed client relationships in the past. Highlight any instances where you went above and beyond to ensure client satisfaction.
✨Demonstrate Team Spirit
This role requires a team player attitude, so be prepared to discuss how you've collaborated with colleagues in previous roles. Share examples of how you’ve supported your team and contributed to a positive work environment.
