Legal Claims Handler in Newcastle upon Tyne, North East
Legal Claims Handler

Legal Claims Handler in Newcastle upon Tyne, North East

Newcastle upon Tyne +1 Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle personal injury claims and negotiate settlements with various stakeholders.
  • Company: Join a diverse and inclusive legal team in Newcastle.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Why this job: Make a real difference by helping clients navigate their legal challenges.
  • Qualifications: Experience in EL/PL case handling and strong communication skills.
  • Other info: Dynamic workplace with a commitment to equality and diversity.

The predicted salary is between 36000 - 60000 £ per year.

Role: Legal Claims Handler

Department: Employers & Public Liability Injury Claims

Location: Newcastle

Salary: Competitive

Hours: Monday to Friday, 9am-5pm (35 hours/week, 1-hour unpaid lunch)

Overview

We are looking for an experienced claims handler to join our employers and public liability department based in Newcastle-upon-Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure Rules.

Roles & responsibilities

  • Instruct and liaise with medical and other experts
  • Assess the merits of cases in light of denials of liability and gather evidence, both documentary and witness, to rebut any denials and pursue meritorious cases to settlement by negotiation or through litigation
  • Liaise and negotiate with insurers, solicitors, courts, Counsel and other agencies
  • Value claims for Pain Suffering and Loss of Amenity
  • Identify and gather evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages
  • Draft Schedules of Special Damages
  • Issue proceedings and proceed through litigation to settlement or Trial
  • Prepare cases for Trial including Briefing Counsel
  • Deal promptly with telephone enquiries from clients, introducers and others
  • Assist other team members as necessary

Candidate requirements & attributes

  • Experience in EL PL case handling including litigation experience
  • A good knowledge of relevant statutory and common law and good drafting skills
  • A strong understanding of quantum issues
  • Good client care skills & attention to detail
  • Strong organizational skills and ability to prioritise
  • Team player with a positive, enthusiastic, conscientious and pro-active approach
  • Ability to cope with conflicting demands and meet deadlines
  • Communicate effectively at all levels, both verbally and written

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

Locations

Newcastle upon Tyne North East

Legal Claims Handler in Newcastle upon Tyne, North East employer: NRG.

At NRG, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and individual contributions. Our Newcastle office provides a collaborative environment where Legal Claims Handlers can thrive, with opportunities for professional growth and development in handling complex personal injury claims. We are committed to employee well-being, offering competitive salaries and a healthy work-life balance, making us an attractive choice for those seeking meaningful and rewarding careers.
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Contact Detail:

NRG. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Legal Claims Handler in Newcastle upon Tyne, North East

✨Tip Number 1

Network like a pro! Reach out to your connections in the legal field, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of the Civil Procedure Rules and recent case law. We want you to feel confident discussing your experience with EL/PL claims and how you handle litigation.

✨Tip Number 3

Showcase your client care skills during interviews. Be ready to share examples of how you've effectively communicated with clients and managed their expectations throughout the claims process.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Legal Claims Handler in Newcastle upon Tyne, North East

Claims Handling
Litigation Experience
Knowledge of Civil Procedure Rules
Evidence Gathering
Negotiation Skills
Client Care Skills
Attention to Detail
Organizational Skills
Ability to Prioritise
Effective Communication Skills
Drafting Skills
Understanding of Quantum Issues
Teamwork
Ability to Cope with Conflicting Demands
Proactive Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Legal Claims Handler role. Highlight your experience with EL/PL case handling and any litigation you've been involved in. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your knowledge of the Civil Procedure Rules!

Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. We love candidates who can articulate their thoughts well, both in writing and verbally.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at NRG.

✨Know Your Claims Inside Out

Make sure you brush up on your knowledge of EL/PL claims and the Civil Procedure Rules. Being able to discuss specific cases you've handled and how you approached them will show your expertise and confidence in the role.

✨Prepare for Scenario Questions

Expect to be asked about how you would handle certain situations, like dealing with denials of liability or negotiating with insurers. Think of examples from your past experience that demonstrate your problem-solving skills and ability to gather evidence effectively.

✨Showcase Your Client Care Skills

Since client care is crucial in this role, be ready to talk about how you've managed client relationships in the past. Highlight any instances where you went above and beyond to ensure client satisfaction, as this will resonate well with the interviewers.

✨Demonstrate Team Spirit

This position requires a team player attitude, so be prepared to discuss how you've collaborated with colleagues in previous roles. Share examples of how you’ve supported team members or contributed to a positive work environment, as this aligns with their values.

Legal Claims Handler in Newcastle upon Tyne, North East
NRG.
Location: Newcastle upon Tyne

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  • Legal Claims Handler in Newcastle upon Tyne, North East

    Newcastle upon Tyne +1
    Full-Time
    36000 - 60000 £ / year (est.)
  • N

    NRG.

    50-100
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