Nrg is recruiting a Customer Experience Team Manager to lead a customer-facing team across three locations, based at London Euston with travel to other locations. You will partner with operational teams and stakeholders to deliver an outstanding customer experience while upholding safety and performance standards.
The role requires experienced people management in a fast-paced environment, with shift-based patterns and on-call responsibilities.
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Multi-Site Customer Experience Team Lead employer: NRG.
NRG in Newcastle upon Tyne is an exceptional employer, offering a dynamic work environment where strategic oversight meets hands-on delivery. With a competitive salary and a strong focus on employee growth, NRG fosters a culture of collaboration and innovation, ensuring that every team member has the opportunity to thrive while contributing to a safer and more efficient workplace.
