At a Glance
- Tasks: Lead and develop a team of Sales Team Managers in a dynamic contact centre.
- Company: Thriving Manchester-based business with a strong growth culture.
- Benefits: £45,000 salary, uncapped commission, and fantastic employee perks.
- Other info: Join a vibrant team focused on success and personal development.
- Why this job: Make a real impact by driving sales performance and enhancing customer experience.
- Qualifications: Proven sales leadership experience and strong coaching skills.
The predicted salary is between 45000 - 45000 £ per year.
Are you an experienced sales leader who thrives in a fast-paced, high-performance environment? We are supporting a highly successful Manchester-based business in the search for a Senior Sales Manager to lead a team of Sales Team Managers and drive exceptional commercial performance. This is a fantastic opportunity for a passionate sales leader who combines strong people development skills with a relentless focus on results and customer experience.
The Opportunity
As Senior Sales Manager, you will be responsible for leading and developing Sales Team Managers and their teams within a busy contact centre sales operation. You will create a high-performance culture where coaching, accountability and customer outcomes sit at the heart of everything you do. Working alongside the wider senior leadership team, you will drive sales performance, improve processes and inspire your teams to consistently exceed targets while delivering an outstanding customer experience.
Key Responsibilities
- Lead, motivate and develop a team of Sales Team Managers and their sales teams.
- Drive performance against key sales and operational KPIs.
- Deliver effective coaching and development to maximise individual and team potential.
- Identify skills gaps and implement training initiatives to improve performance.
- Create a positive, engaging and high-energy sales culture.
- Use sales methodologies and performance data to drive continuous improvement.
- Ensure customers remain at the centre of every decision and interaction.
- Collaborate with senior leadership colleagues to share best practice and achieve business objectives.
- Recognise and celebrate success while maintaining high standards of accountability.
About You
- Significant experience leading Sales Team Managers within a high-volume, telephone-based sales environment.
- A proven track record of driving sales performance and delivering against ambitious targets.
- Strong coaching and people development capabilities.
- A hands-on leadership style with the ability to inspire, motivate and influence others.
- A customer-first mindset combined with strong commercial awareness.
- Excellent communication and stakeholder management skills.
- Resilience, ambition and a genuine passion for developing high-performing teams.
What's on Offer?
- £45,000 basic salary.
- Uncapped monthly commission structure.
- Company-wide events and social activities.
- Income protection, life assurance and pension scheme.
- Employee recognition and reward programmes.
- Employee Assistance Programme, including access to independent financial advice.
- Discounted perks covering travel, parking, cinema and more.
- The opportunity to join a thriving business with a strong culture and ambitious growth plans.
If you're an experienced sales leader looking for your next challenge in Manchester and want to join an organisation where performance, development and customer experience are equally valued, we'd love to hear from you.
Senior Sales Manager in Manchester employer: NRG.
Join a dynamic Manchester-based company that prioritises employee development and fosters a high-performance culture. As a Senior Sales Manager, you will benefit from a competitive salary, uncapped commission, and a range of perks including income protection and life assurance, all while working in an engaging environment that celebrates success and encourages continuous improvement. This is an excellent opportunity to lead a passionate team and contribute to a thriving business with ambitious growth plans.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Senior Sales Manager role.
✨Tip Number 2
Prepare for those interviews! Research the company inside out and think about how your experience aligns with their goals. Be ready to share specific examples of how you've driven sales performance and developed teams in the past.
✨Tip Number 3
Show off your coaching skills! During interviews, highlight your ability to develop others and create a high-performance culture. Share stories about how you've motivated teams and improved customer outcomes.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it shows you're genuinely interested in joining our thriving business and contributing to our ambitious growth plans.
We think you need these skills to ace Senior Sales Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Sales Manager role. Highlight your leadership experience, sales achievements, and any coaching or development initiatives you've led.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about sales and how you can drive performance. Share specific examples of how you've motivated teams and improved customer experiences in previous roles.
Showcase Your Results:Quantify your achievements wherever possible. Whether it's exceeding sales targets or improving team performance, numbers speak volumes and show us what you can bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our thriving business.
How to prepare for a job interview at NRG.
✨Know Your Numbers
As a Senior Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators (KPIs) relevant to the role and be ready to discuss how you've driven results in previous positions. This shows you’re not just a people manager but also a data-driven leader.
✨Showcase Your Coaching Skills
Prepare examples of how you've developed your teams in the past. Think about specific coaching techniques you've used to improve performance and how you’ve identified skills gaps. This will highlight your commitment to people development, which is crucial for this role.
✨Emphasise Customer Experience
Since customer outcomes are at the heart of this position, come prepared with stories that illustrate your customer-first mindset. Discuss how you've ensured customer satisfaction while driving sales, as this will resonate well with the interviewers.
✨Cultural Fit Matters
Research the company culture and think about how your leadership style aligns with it. Be ready to discuss how you can contribute to creating a positive, high-energy sales environment. This will show that you’re not only focused on results but also on fostering a great workplace culture.
