Account Manager / Customer Service Account Management in Liverpool
Account Manager / Customer Service Account Management

Account Manager / Customer Service Account Management in Liverpool

Liverpool Full-Time 36000 - 60000 £ / year (est.) No home office possible
NRG

At a Glance

  • Tasks: Manage and develop a portfolio of Professional Indemnity clients while providing expert advice.
  • Company: Dynamic insurance firm focused on professional services with a commitment to diversity.
  • Benefits: Competitive salary, performance bonuses, pension contributions, and private medical insurance.
  • Why this job: Join a team where you can make a real impact and grow your career in insurance.
  • Qualifications: Strong knowledge of PI insurance and excellent relationship management skills.
  • Other info: Supportive environment promoting diversity and professional development opportunities.

The predicted salary is between 36000 - 60000 £ per year.

The Professional Indemnity Executive is responsible for managing, developing, and servicing a portfolio of Professional Indemnity (PI) clients. The role involves providing specialist advice, placing cover with insurers, negotiating terms, and ensuring clients receive comprehensive risk and claims support. The successful candidate will demonstrate strong technical knowledge of PI insurance, excellent relationship management skills, and a proactive approach to business development.

Client Management

  • Deliver high-quality advice on coverage, limits, excess structures, and policy wording.
  • Conduct renewal reviews, identify coverage gaps, and recommend appropriate risk solutions.
  • Maintain strong, long-term client relationships and act as a trusted advisor.
  • Stay informed of market trends, capacity changes, and emerging risks.
  • Support tender submissions and proposal documents.

Claims Support

  • Assist clients with notification and management of PI claims.
  • Liaise with insurers, loss adjusters, and legal representatives to ensure timely resolution.
  • Provide strategic claims guidance and advocacy for clients.
  • Strong understanding of policy wordings, exclusions, and endorsements.
  • Existing insurer or client relationships within professional services sectors.

Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

Account Manager / Customer Service Account Management in Liverpool employer: NRG

As a leading provider of Professional Indemnity insurance, we pride ourselves on fostering a dynamic work environment that champions diversity and individual growth. Our employees benefit from competitive salaries, performance-related bonuses, and comprehensive professional development support, all while building long-lasting relationships with clients across various sectors. Join us in a role that not only offers meaningful challenges but also the opportunity to make a significant impact in the insurance industry.
NRG

Contact Detail:

NRG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager / Customer Service Account Management in Liverpool

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance and professional services sectors. Attend industry events or webinars to meet potential employers and showcase your expertise in Professional Indemnity.

✨Tip Number 2

Be proactive in your job search. Don’t just wait for roles to be advertised; approach companies directly through our website. Express your interest in Account Manager positions and highlight how your skills can benefit their team.

✨Tip Number 3

Prepare for interviews by brushing up on your technical knowledge of PI insurance. Be ready to discuss market trends and how you can help clients navigate risks. Show them you’re not just a candidate, but a trusted advisor.

✨Tip Number 4

Follow up after interviews with a thank-you note. It’s a simple gesture that shows your appreciation and keeps you top of mind. Remind them of your key strengths and how you can contribute to their success.

We think you need these skills to ace Account Manager / Customer Service Account Management in Liverpool

Technical Knowledge of Professional Indemnity Insurance
Relationship Management Skills
Business Development
Client Management
Risk Assessment
Negotiation Skills
Claims Management
Policy Wordings Understanding
Market Trend Awareness
Communication Skills
Strategic Guidance
Problem-Solving Skills
Tender Submission Support
Collaboration with Insurers and Legal Representatives

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing client relationships and any relevant knowledge of Professional Indemnity insurance. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any specific experiences that relate to client management and business development.

Showcase Your Technical Knowledge: Since this role requires strong technical knowledge of PI insurance, don’t shy away from showcasing your expertise. Mention any relevant qualifications or experiences that demonstrate your understanding of policy wordings and claims support.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at NRG

✨Know Your Stuff

Make sure you brush up on your technical knowledge of Professional Indemnity insurance. Understand the key terms, coverage options, and common exclusions. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.

✨Build Rapport

Relationship management is crucial in this role, so practice building rapport during your interview. Be friendly, listen actively, and engage with your interviewers. Show them that you can connect with clients just as easily as you can with them.

✨Show Your Proactivity

Demonstrate your proactive approach to business development by sharing examples from your past experiences. Talk about how you've identified opportunities for growth or improved client relationships. This will highlight your initiative and strategic thinking.

✨Stay Updated

Keep yourself informed about the latest market trends and emerging risks in the Professional Indemnity sector. Bring up recent developments during your interview to show that you're not just knowledgeable but also engaged with the industry.

Account Manager / Customer Service Account Management in Liverpool
NRG
Location: Liverpool

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